topic Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a in Graphics https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431117#M37598 <P>Went to Dell support site and successfully downloaded the new drivers. Thanks so much for your help!</P><P></P><P>Have a Happy New Year!</P> Fri, 01 Jan 2016 20:02:23 GMT jarth1 2016-01-01T20:02:23Z Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431112#M37593 <P>A bit more background. My Norton quick scan recently stops working properly. It hang up midway through the scan and wouldn't close. I searched for solution and one is to upgrade my video adapter driver. I did have some display problem so that sounded right. But when I tried to update the display adapter using Windows Device Manager, I got the message that the driver was up to date. Then I went to Intel's download center and but couldn't find any. "No update available" for the G31/G33 was what I got there. So then I downloaded the driver utility and it scanned, found my video card to be outdated and downloaded the new version. But the installation failed. I restarted the computer, the same thing. So here I am. Please help!</P> Thu, 24 Dec 2015 19:30:47 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431112#M37593 jarth1 2015-12-24T19:30:47Z Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431113#M37594 <P>Hi janejane99,</P><P></P><P>Let me know the current operating system of your computer, brand name and model of the motherboard.</P><P></P><P>Regards,</P><P>&nbsp;</P>Mike C Tue, 29 Dec 2015 00:04:13 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431113#M37594 Anonymous 2015-12-29T00:04:13Z Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431114#M37595 <P>Mike,</P><P></P><P>I have a dell Inspiron 5303 running vista home basic with service pack 2. The processor is Intel dual CPU E2200 @2.2 GHz, 32-bit system.</P> Tue, 29 Dec 2015 00:49:00 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431114#M37595 jarth1 2015-12-29T00:49:00Z Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431115#M37596 <P>I just downloaded a network driver update and it works fine. So far only the media driver is having problem</P> Tue, 29 Dec 2015 00:57:16 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431115#M37596 jarth1 2015-12-29T00:57:16Z Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431116#M37597 <P>Hi janejane99,</P><P></P><P>I tried to get the latest drivers from Dell support page; however, I didn't get any results with the model Dell Inspiron 5303. I suggest you type the service tag number (included in the case sticker) onn the Dell support website. <A href="http://www.dell.com/support/home/us/en/04">http://www.dell.com/support/home/us/en/04</A> Support | Dell US</P><P></P><P>It will give you the latest drivers for your computer.</P><P></P><P>Regards,</P><P>&nbsp;</P>Mike C Tue, 29 Dec 2015 18:32:36 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431116#M37597 Anonymous 2015-12-29T18:32:36Z Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431117#M37598 <P>Went to Dell support site and successfully downloaded the new drivers. Thanks so much for your help!</P><P></P><P>Have a Happy New Year!</P> Fri, 01 Jan 2016 20:02:23 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431117#M37598 jarth1 2016-01-01T20:02:23Z Re: Just installed Intel driver update utility and was instructed to upgrade my graphic card. downloaded the G31/33 chipset driver as instructed but the installation failed again and again. Don't know what's causing it. Any help would be appreciated! I'm on a https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431118#M37599 <P>Hello janejane99,</P><P></P><P>We are glad to hear you were able to solve the issue by following mikec_intel instructions.</P><P></P><P>Regards,</P><P>Caesar B_Intel.</P> Tue, 05 Jan 2016 03:34:13 GMT https://community.intel.com/t5/Graphics/Just-installed-Intel-driver-update-utility-and-was-instructed-to/m-p/431118#M37599 Cesar_B_Intel 2016-01-05T03:34:13Z