topic Re: HD graphics 4000 in Graphics

HD graphics 4000

idata — Thu, 06 Jun 2013 06:56:07 GMT

Using a pc with the above graphic card. Use the graphic control panel to change the contrast/gamma, but whenever start the pc again or wake it up from sleep mode, the screen is the same as without making the changes. Please advise, thanks!

Re: HD graphics 4000

Kevin_M_Intel — Fri, 07 Jun 2013 15:27:23 GMT

Hello boytse,

Can you please post the dxdiag information from your computer please?

I would like to verify some more information about the issue you have.

Re: HD graphics 4000

idata — Sat, 08 Jun 2013 13:40:32 GMT

Thanks for your speedy response. Please tell me what is dxdiag information (I'm over 60, don't know much about computor)? Does it look like the attachment? My Window 7 is in Chinese, but guess the layout is the same.

Re: HD graphics 4000

idata — Fri, 14 Jun 2013 03:08:24 GMT

Hi kevin_intel. I've sent a reply regarding dxdiag information, but so far still wait for your suggestion.. Is it the reply not shown?

Re: HD graphics 4000

Kevin_M_Intel — Fri, 14 Jun 2013 13:01:46 GMT

Hello boytse,

Please note that the support is in English only. However, I would like to let you know what Intel® has developed a new driver for your graphics controller.

It is important to mention that several issues have been fixed on the new release. Due to this, I recommend you installing the new driver.

You can download the driver at the following link:

For Windows* 7 64 bit:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20Professional%2C%2064-bit%20version*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22842&lang=eng&OSVersion=Windows%207%20Professional%2C%2064-bit%20version*&DownloadType=Drivers

For Windows* 7 32 bit:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22840&lang=eng&OSVersion=Windows%207%20Professional%2C%2032-bit%20version*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22840&lang=eng&OSVersion=Windows%207%20Professional%2C%2032-bit%20version*&DownloadType=Drivers

Please test this driver and let me know if issue persist.

Re: HD graphics 4000

idata — Tue, 18 Jun 2013 06:39:36 GMT

Hi Kevin.

I have read some feedbacks that the new driver can cause some problems e.g. purple colours...Have no confidence to revert to the old driver if such case arose. But have found out in the Graphics control panel, can save several brightness/gamma...modes which I can choose depending on the room conditions. Satisfied with that. So please treat my request as answered, and thanks a lot for your effort.