topic Re: problem with conection hdmi between intel hd 4000 and samsung ue37es6100 in Graphics

problem with conection hdmi between intel hd 4000 and samsung ue37es6100

AW1 — Thu, 20 Apr 2017 20:13:58 GMT

i suppose after upgrade to win 10 i have problem with display to my tv

computer recognize my tv, but on tv i have info that is no singnal

i have upgrade intel driver for the graphic card with no resulte

what can i do with this problem?

below dxdiag raport:

Re: problem with conection hdmi between intel hd 4000 and samsung ue37es6100

idata — Fri, 21 Apr 2017 16:37:17 GMT

Hello Walec,

Thank you for contacting Intel Communities.

After reviewing the information you provided (DxDiag), and the laptop specifications, seems that your laptop supports up to Windows 8*, if you upgraded to Windows® 10, you may face some incompatibility issues, I also noted you are using the latest graphics driver (.4425).

In this case, the only recommendation I have is to make sure the TV is set to receive video from the HDMI input you are using to connect the TV to the laptop.

If you keep on having the same issues, I would recommend contacting https://www.msi.com/support MSI Support.

Hope this information helps.

Best Regards,

Re: problem with conection hdmi between intel hd 4000 and samsung ue37es6100

idata — Mon, 01 May 2017 21:30:59 GMT

Hello Walec,

I was reviewing this thread and I wanted to know if you contacted MSI?

Best Regards,