Fuzzy and Blurred - Intel(R) HD Graphic 4000

RGatt2 — Sat, 14 Jun 2014 08:19:56 GMT

Hi,

I have a notebook Lenovo E531 with Intel(R) HD Graphic 4000, Win 8.1. I tried to link an external monitor via VGA to extend my desktop, but the resolution is very poor. The text is blurred and fuzzy.

I tried to link differents monitor and the situation goes little better with an old monitor 19', 4:3, with resolution 1280x1024. Monitor 16:9 with higher resolution are unusable!

I read some post: somebody says that VGA cannot support a resolution that exceeds 1280x1024.

It's correct? Or it's a possible driver problem?

I can solve the problem using HDMI output with HDMI-DVI adapter on the monitor?

I attach part of DxDiag output, if useful,

Thank you.

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System Information

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Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035)

Language: Italian (Regional Setting: Italian)

System Manufacturer: LENOVO

System Model: 688568G

BIOS: HEET36WW (1.17 )

Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz

Memory: 4096MB RAM

Available OS Memory: 3914MB RAM

Page File: 3133MB used, 2501MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

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Display Devices

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Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_501817AA&REV_09

Display Memory: 1792 MB

Dedicated Memory: 32 MB

Shared Memory: 1760 MB

Current Mode: 1366 x 768 (32 bit) (60Hz)

Monitor Name: ThinkPad Display 1366x768

Monitor Model: unknown

Monitor Id: LEN40B0

Native Mode: 1366 x 768(p) (60.000Hz)

Output Type: Internal

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3621 (English)

Driver Version: 10.18.10.3621

DDI Version: 11

Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread group

Miracast: Not Supported by WiFi driver

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 5/21/2014 00:33:40, 16586584 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4226-11CF-3F7A-1270B4C2C735}

Vendor ID: 0x8086

Device ID: 0x0166

SubSys ID: 0x501817AA

Revision ID: 0x0009

Driver Strong Name: oem65.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3621:pci\ven_8086&dev_0166

Rank Of Driver: 00DA2001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT

D3D9 Overlay: Supported

DXVA-HD: Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_501817AA&REV_09

Display Memory: 1792 MB

Dedicated Memory: 32 MB

Shared Memory: 1760 MB

Current Mode: 1280 x 1024 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: BNQ7803

Native Mode: 1280 x 1024(p) (60.020Hz)

Output Type: HD15

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.3621 (English)

Driver Version: 10.18.10.3621

DDI Version: 11

Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread group

Miracast: Not Supported by WiFi driver

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 5/21/2014 00:33:40, 16586584 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4226-11CF-3F7A-1270B4C2C735}

Vendor ID: 0x8086

Device ID: 0x0166

SubSys ID: 0x501817AA

Revision ID: 0x0009

Driver Strong Name: oem65.inf:5f63e5341859ec8c:iIVBM_w81:10.18.10.3621:pci\ven_8086&dev_0166

Rank Of Driver: 00DA2001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT

D3D9 Overlay: Supported

DXVA-HD: Supported

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

Re: Fuzzy and Blurred - Intel(R) HD Graphic 4000

Kevin_M_Intel — Mon, 16 Jun 2014 14:02:45 GMT

Hi Gino,

I am sorry you are having problems trying to get the resolution in your system but let me help you.

The information you have provided is very helpful but there are some steps we can try. As per your question, VGA cables can handle a resolution up to 2k with the latest graphics controller but on the Intel® HD 4000 you should not encounter a problem when testing 1280x1024.

I recommend you testing a different VGA cable (good Quality). We have not received reports from other users and I personally have tested this and I have not been able to reproduce the problem. So please, try with a different VGA cable.

VGA should allow you to go up to 2048x1536 with HD 4000.

topic Re: Fuzzy and Blurred - Intel(R) HD Graphic 4000 in Graphics

Fuzzy and Blurred - Intel(R) HD Graphic 4000

Re: Fuzzy and Blurred - Intel(R) HD Graphic 4000