topic Re: Element 3D support? in Graphics

Element 3D support?

hsele — Sun, 22 Jun 2014 13:12:22 GMT

Hi my problem is that i'm not able to work with Element 3D in after effects with my Intel(R) HD Graphics 2000 video card, i get a message saying "Element failed to initialize OpenGL, Please insure your GPU drivers are up to date & that your GPU is compatible"I've ilready installed the latest version of the driver, so what's the problem? my computer is dell optiplex 790, my operating system is Windows 7 64 bit, my processor model Intel(R) Cole(TM) i7 -2600s CPU

Re: Element 3D support?

Kevin_M_Intel — Fri, 02 Jan 2015 17:37:18 GMT

Hello hery00005,

Checking system requirements for this software it seems they do not support our Intel® graphics controllers so that may be the reason why you are having problems to run the application.

Here you can check this information:

https://docs.google.com/document/d/1kqQP_Okzn_PEJsn0_CstMJUKyXw3VUJPz9-zX85dDag/pub https://docs.google.com/document/d/1kqQP_Okzn_PEJsn0_CstMJUKyXw3VUJPz9-zX85dDag/pub

Kevin m