topic Re: Dual Monitor Issue AFTER Windows 7 update in Graphics

Dual Monitor Issue AFTER Windows 7 update

SZang — Sun, 19 Oct 2014 16:42:11 GMT

Good Morning,

I'm having an issue with my Intel HD 2000 graphics card (I think).

Running Windows 7 (64bit), and for the past couple of years I've had a dual monitor set up with no issues.

Recently, after a windows update, my second monitor is not being recognized. VGA-VGA is fine, it's the HDMI to DVI link that's not working any longer.

In the display settings, I only have the option of a single display. I've tried re-installing the old Intel Driver with no success. Also tried uninstalling the windows update again with no success.

Has anyone else experienced a similar problem and perhaps found a solution?

Thanks

Stefan

Re: Dual Monitor Issue AFTER Windows 7 update

Allan_J_Intel1 — Mon, 20 Oct 2014 16:18:12 GMT

Thanks for joining the Graphics community.

It seems after loading windows update, the registry has changed on your computer, that is why is not detecting HDMI-DVI connection.

You could try restoring windows registry by running system restore: http://windows.microsoft.com/en-us/windows7/products/features/system-restore System Restore - Microsoft Windows

And, then re install the latest video drivers directly from our site: File name: http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23764/a08/win64_152822.exe&Lang=eng&Dwnldid=23764 win64_152822.exe

Allan.