topic Re: Intel HD 4600 Graphics Freezes in Graphics

Intel HD 4600 Graphics Freezes

bprof1 — Fri, 03 Nov 2017 02:16:22 GMT

Hello every body

My intel Intel HD 4600 Graphics Freezes while playing games and watching video

It freezes after 2 hour of playing game or watching film

I tried to install last update driver and change memory but not solved

My CPU is i5 4670k

and

Kingston Hyper X FURY 16GB Kit (2x8GB) 1866MHz DDR3

Motherboard z97x ud3h

Re: Intel HD 4600 Graphics Freezes

idata — Fri, 03 Nov 2017 17:37:06 GMT

Hello bedotrix,

Thank you for joining the Graphics Community. I am sorry to hear you are having issues with this matter.

I would like to gather more information regarding this behavior in order to address it, please see below;

When did the issue start?
Could you please let us know the driver version you are running? Please go to Device Manger> Display adapters> Intel(R) HD Graphics right click on Properties and then go to Driver, you will be able to see the version installed.
What is the operating system installed?

Regards,

Amy C.

Re: Intel HD 4600 Graphics Freezes

bprof1 — Fri, 03 Nov 2017 18:59:50 GMT

the issue start since 3 days beginning of the month

the driver version i installed is win64_154034.4624 last version of Intel hd 4600 and this version is not compatibly and most games crash and freezes

now i uninstall this version and setup that version that i have attached to see in attachment

windwos10 pro x64 with the latest update 1709 OS build 16299.19

Re: Intel HD 4600 Graphics Freezes

idata — Fri, 03 Nov 2017 19:29:14 GMT

/thread/119224 bedotrix, thank you for that information.

I would like to let you know that there are newer versions for the Intel® HD Graphics, and we can try testing one of these. The latest for your graphics controller is: https://downloadcenter.intel.com/download/26984/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=81496 Download Intel® Graphics Driver for Windows* [15.40], so please try this version. Use this method for the installation: https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...

Regards,

Amy C.

Re: Intel HD 4600 Graphics Freezes

bprof1 — Fri, 03 Nov 2017 22:25:02 GMT

i try install last version Manually but the problem comes again not solved and games still freezes

i uninstall it and still the old version

i think the last version driver has many problems

Re: Intel HD 4600 Graphics Freezes

idata — Fri, 03 Nov 2017 22:31:19 GMT

I am sorry to hear that!

Could you please test the VGA driver from Gigabyte? Find it here: http://download.gigabyte.us/FileList/Driver/mb_driver_vga_intel_64_w10.zip http://download.gigabyte.us/FileList/Driver/mb_driver_vga_intel_64_w10.zip

Please let me know the results.

Regards,

Amy C.

Re: Intel HD 4600 Graphics Freezes

bprof1 — Fri, 03 Nov 2017 23:54:28 GMT

after 2 minutes games freezes

i install VGA driver from Gigabyte

unfortunately and version of VGA driver from Gigabyte is very old

still game and watching films freezes

Re: Intel HD 4600 Graphics Freezes

idata — Mon, 06 Nov 2017 16:04:45 GMT

What are the names of the games you are playing?

Regards,

Amy C.

Re: Intel HD 4600 Graphics Freezes

bprof1 — Tue, 07 Nov 2017 17:35:49 GMT

WWE2K17

FIFA 17

FIFA 18

PES 18

Dragon ball Xenovers2

games work perfect on low settings without lag

Re: Intel HD 4600 Graphics Freezes

idata — Wed, 08 Nov 2017 17:45:30 GMT

/thread/119224 bedotrix thank you for that.

Based on the steps you have done so far, I am thinking this could be hardware related. For testing purposes, is there any chance to swap parts? Maybe to test different RAM sticks and if possible test a different processor.

Regards,

Amy C.

Re: Intel HD 4600 Graphics Freezes

idata — Mon, 13 Nov 2017 18:50:20 GMT

/thread/119224 bedotrix,

If you need further assistance let us know.

Regards,

Amy C.

Re: Intel HD 4600 Graphics Freezes

ATsyo — Sun, 26 Nov 2017 12:05:40 GMT

Hello!

I have had problem of freezing in games with 3d render, like Crossout, The Long Dark.

My specs:

i5 4670

8GB

Win7 64

no graphic card

mb ASRock BM85-ITX

What resolved problem:

GT Frequency: mandatory on maximum (default (factory setting) not maximum) 3000 MHz

GT Voltage Mode: Adaptive

GT Adaptive Voltage: 1.005 V (may be variable for your needs)

GT Voltage Offset: +0.157 V

Tinkering with game demands and it worked!