topic Re: BSOD / Crash while playing game in Graphics

BSOD / Crash while playing game

MDost1 — Tue, 25 Aug 2015 10:57:58 GMT

Hello. It's a few weeks what I have weird problem with my GPU.

I'm playing League Of Legends and in almost every 2 or 3th game my laptop crash. Just weird sound (bzzzzz [mostly i listening music so that music just lag and there is sound bzzz [ ] ] ) and black screen. What I need to do is unplug laptop from charger (i'm playing without battery) so it shut down laptop. Then I start it and it works for few games.

It happend since official release of Windows 10 (before I had Inside Previews builds and everything was fine).

I tried uninstall drivers after reboot windows automatically install any driver and it was fine again. Then Windows Update download updated driver for W10 and problem is back.

I tried install driver from my CD but then I can't connect into game because of game error.

So I tried download driver from site manualy and I had error "Your PC is not supported"

So I download Intel Utility Center and it download newest driver with I have this BSOD / Black Screen again.

And I really don't know what to do. Then I connect into game late and my whole team just flame me that I was afk and I'm angry because it's not my issue but laptop have issue..

I wanted also upload any crash log but I don't know where to find it

I'm sorry for my english. Probably it's not very good but I hope you understand.

My CPU is Intel Core i5 4200M

GPU is (integrated gpu from cpu) and Nvidia GT 550M

I have also second monitor plugged in VGA (1366x768)

Thanks for answers.

EDIT : I found same question here : < that's exactly my problem same BSOD error. But as I wrote above sometimes it give me BSOD and sometimes just black screen and I don't have time to wait till BSOD came while I'm in game I must fast reboot laptop.

Re: BSOD / Crash while playing game

Amy_C_Intel — Wed, 26 Aug 2015 23:47:34 GMT

Hello dasti555,

Please double check with your Computer Manufacturer if you have the latest drivers installed.

Regards,

Amy.

Re: BSOD / Crash while playing game

MDost1 — Thu, 27 Aug 2015 07:17:56 GMT

You mean I should download latest driver from Lenovo page instead of latest Intel page? Because at Lenovo page is older driver. But maybe it will works better then updated one.

Re: BSOD / Crash while playing game

Amy_C_Intel — Fri, 28 Aug 2015 16:37:29 GMT

Correct, try to download the drivers from the Lenovo site, Intel always suggest to use the drivers provided from the computer manufacturer, they usually customize the drivers according to their specifications.

Regards,

Amy.

Re: BSOD / Crash while playing game

MDost1 — Fri, 28 Aug 2015 16:44:12 GMT

And what should I do when Windows Update still downlaoding latest version? Or atleast searching for them. And when I want download others updates I must download also drivers. 😕