topic Re: [Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1 in Graphics

[Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1

asmit20 — Sat, 09 Jan 2016 21:39:13 GMT

my brand dell inspiron 5559 intel i5 6200u graphics card 520 windows 8.1 screen resolution 1366x768

no other graphics card

it is a standard laptop panel with touchscreen

8gb ram

bios version 1.0.6

happens both if plugged in and on battery

graphics driver 20.19.15.4532

please help me. i have downloaded the latest driver for my graphics card intel graphics 520. i have just bought a new dell inspiron 5559 which came with a 6th gen i5 6200u.

i have tried the driver from dells website and also the latest one from intel here https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen- https://downloadcenter.intel.com/download/25620/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-6th-Gen-

I have tried all other options as well.

the issue that i am facing is i often have quite a few open windows minimized to the taskbar. whenever i maximise them (in other words bring them to the foreground by clicking on them from the taskbar) the screen flashes black for a split second which greatly disturbes me and after happening quite a few times gives me a bit of a headache. I am not sure how to explain this simpler or in the proper technical term, just every time i have windows such as firefox chrome notepad wordpad calculator and i minimise all of them when i click on them so that the window comes back there is a short flash of black screen.

I also have the settings in windows in performance options - visual effects, set to no animations so the window maximises without any animation.

you are welcome to try this yourselves and please let me know if there is a solution.

If not, please can you fix this in the next release of the driver.

thank you

Re: [Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1

Amy_C_Intel — Tue, 12 Jan 2016 15:05:43 GMT

Hello, alex431:

Have you tried installing the drivers from your computer manufacturer? In case you haven't try please try with these two;

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=47D1V AMD Radeon R5 M335/M315 Driver Driver Details | Dell US

http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=X31KC Intel HD Graphics Driver Driver Details | Dell US

Regards,

Amy.

Re: [Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1

asmit20 — Tue, 12 Jan 2016 15:21:26 GMT

my system is an intel driver not an amd

i have installed the dell driver and it does not help. not only that it is a very old intel driver with lots more bugs.

i don't even know why dell does not update it.

thank you

Re: [Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1

Amy_C_Intel — Wed, 13 Jan 2016 20:25:00 GMT

At this stage this stage Intel is currently working on testing and fixing flickering and blinking issues; however, I still do not have an estimate. Please keep checking the https://downloadcenter.intel.com/ Drivers & Software for further driver releases.

Regards,

Re: [Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1

Bryce__Intel — Tue, 26 Apr 2016 21:39:17 GMT

Hi alex431

Are you still seeing this issue? If so, please ensure you're testing with the latest Beta (4404) and we'll need you to provide the information detailed here:

We'll continue investigation once we receive your response with the above.

Re: [Graphics Issue] restoring/maximising windows from taskbar black screen flash i5 6200u win 8.1

Bryce__Intel — Tue, 03 May 2016 15:28:51 GMT

No responses. Closing this out as resolved.