Windows 10 update - Resolution not supported

CSumm — Mon, 05 Mar 2018 19:56:50 GMT

I had my HP Pavilion Desktop PC 570-p0xx hooked up to a Samnsung tv and everything was operating just fine . Then i installed the latest Windows 10 update and when i tried to connect my computer to the screen via HDMI it said that the resolution is not supported and to change the resolution on my external device . Thus i was locked out of my pc with no way to access it since i couldn't get any visual . So i bought a VGA cable and connected it and though now i have a visual, the image quality is horrendous, so i'm trying to find a way to connect my pc through the HDMI again . I tried changing the resolution through the display settings and the intel graphics control panel to no avail . I also downloaded your Driver & Support assistant and installed all available updates and nothing happened, it still can't support the resolution . Any suggestions ? By the way, my processor is : Intel(R) Core(TM) i3-7100 CPU @ 3.90 GHz

Re: Windows 10 update - Resolution not supported

idata — Mon, 05 Mar 2018 23:46:24 GMT

Hello chris1999

Thank you for joining the community.

Could you provide us the Intel® System Support Utility for Windows* report?

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-

What is the model of your display?

Please attach result in the tread.

Regards,

Leonardo C.

topic Re: Windows 10 update - Resolution not supported in Graphics

Windows 10 update - Resolution not supported

Re: Windows 10 update - Resolution not supported