topic Re: INTEL HD 4000 UPDATE PROBLEM in Graphics

INTEL HD 4000 UPDATE PROBLEM

RGopi — Sat, 19 Jul 2014 17:55:58 GMT

Every single time Intel gives an update for my Alienware M17XR4, everything just ****s up on my system.

THE PROBLEMS

- Intel HD Graphics 4000 not found in Device Manager.

- Cannot access Graphics Properties at all.

- GTX 675M is visible in Device Manager, but doesn't work cos there is no Intel Graphics per se.

- Upon start-up after windows screen, I get the "Black Screen of Death". If I'm lucky, after 15-20 mins, it's normal again.

THE CAUSE

- I believe the cause is the Intel Graphics updates. It happened the last time too if I remember correctly.

- It keeps showing update fail after failing to update.

- The details of the latest Intel graphics driver: Advanced Micro Devices, Inc. - Display - Intel(R) HD Graphics 4000.

PLEASE RESOLVE THIS ASAP!

Re: INTEL HD 4000 UPDATE PROBLEM

jsing21 — Sun, 20 Jul 2014 03:08:22 GMT

i am give a link :-

http://www.tomshardware.com/forum/56490-63-intel-4000-driver-issue http://www.tomshardware.com/forum/56490-63-intel-4000-driver-issue

MICROSOFT

http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/after-updating-intel-hd-graphics-4000-on-windows-8/867033b5-2205-4122-863f-7d4f25e62342 http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/after-updating-intel-hd-graphics-4000-on-windows-8/867033b5-2205-4122-863f-7d4f25e62342

Re: INTEL HD 4000 UPDATE PROBLEM

Kevin_M_Intel — Mon, 21 Jul 2014 15:14:58 GMT

There are many reasons why your computer can be crashing but let me help you know what it is.

I first would like to know more about your system. Please provide the following:

Attach the dxdiag report here.
2.Attach the graphics report here.

How to get it?

Dxdiag Report: Type dxdiag in Start Menu> open> Save> Copy/Paste here.

Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Open .txt file created> Copy/Paste here.

Besides this, can you please update the BIOS in your system?

Kevin M