topic Re: Intel driver updates won't install? in Graphics

Intel driver updates won't install?

idata — Wed, 15 Aug 2012 05:02:37 GMT

I'm running Windows 7 32-bit Home Premium on a laptop with Intel Core i3 processor.

The update utility didn't work (firefox) so I found the update manually (Version: 15.22.50.2509)

Whenever I try to install it the dialogue box just closes with out any error messages or anything.

I tried both the.zip and the .exe.

How can I fix this problem?

Thanks!

Re: Intel driver updates won't install?

ROBERT_U_Intel — Wed, 15 Aug 2012 15:06:47 GMT

Could you post a bit more information on your laptop make and model?

Re: Intel driver updates won't install?

NHenn1 — Tue, 27 Aug 2013 15:51:14 GMT

Hi, I really, REALLY hope this topic isn't too dead, but I'm having this exact same problem. After doing some research, I think the problem is that there are some kind of compatibility issues between Fujitsu and Intel (at least, it's Fujitsu in my case). Apparently the installer can't verify with Windows that it's the correct device and force-closes itself. I have, of course, tried the generic driver, but I'm simply told that it's incompatible with my card and just fails.

Re: Intel driver updates won't install?

MRuma1 — Wed, 28 Aug 2013 05:56:59 GMT

Look here and follow the steps. Mark answered if this helps you.

http://www.intel.com/support/graphics/sb/CS-033915.htm Graphics — Have Disk Driver Install Steps For Microsoft Windows 7*

Re: Intel driver updates won't install?

NHenn1 — Wed, 28 Aug 2013 10:10:17 GMT

I've already tried this. Because Fujitsu has a customized version of the driver, the generic driver update doesn't work. It simply says it's incompatible and fails.

That's the message I get when I try to Have Disk the generic driver -- and I'm fairly positive I downloaded the correct one.

Re: Intel driver updates won't install?

MRuma1 — Wed, 28 Aug 2013 13:25:26 GMT

Can you please post the display tab screen of dxdiag?

(Hope you know that already, if not, type dxdiag in run prompt.)

Re: Intel driver updates won't install?

MRuma1 — Wed, 28 Aug 2013 13:36:41 GMT

Go to start, type dxdiag and press enter. In the dxdiag page, there is a button "save all information". Please click that, get the report and post it here. So that it would be easy to assist you.

Re: Intel driver updates won't install?

NHenn1 — Fri, 30 Aug 2013 04:42:38 GMT

http://pastebin.com/JazjsvGC http://pastebin.com/JazjsvGC

Pasted it there 'cause I wasn't sure how to post it here without stretching the page. (Or maybe there's a feature that detects that and shortens it, but still.)

Re: Intel driver updates won't install?

MRuma1 — Fri, 30 Aug 2013 10:51:14 GMT

Your system is 64 bit based one. Can you please tell me which driver did you exactly download? Or post the download link for the driver you downloaded.

Re: Intel driver updates won't install?

NHenn1 — Fri, 30 Aug 2013 16:16:07 GMT

Whoops, looks like I'd downloaded the 32-bit driver. It's always the obvious little things, isn't it? Thanks for the help, though, I guess I just needed that slapped in my face, haha.

Re: Intel driver updates won't install?

MRuma1 — Fri, 30 Aug 2013 16:20:32 GMT

That's what exactly my guess was. Btw, it's good that you figured it out.

Hope my first post helps as wel.