topic Problem with dark screen in Graphics

Problem with dark screen

MSuar4 — Thu, 21 Nov 2013 09:55:34 GMT

Hello everyone. Some days ago, my screen went dark and the brightness buttons did not change anything. The solution I found was to go back to the version 9.17.10.2884 of the Intel HD Graphics 4000. But now, that continues happening every few days and I have to do it again. Besides, I would want to use the last update of the controller, not the one from 2012, because with this one it does not run good. What can I do?

I have a Lenovo ideapad, with Windows 8.1 (I must say that I had the same problem with Windows 8). The graphics are: Intel HD Graphics 4000 and NVIDIA GeForce GT 645M.

Re: Problem with dark screen

PA_M — Fri, 22 Nov 2013 07:01:22 GMT

Hi,

As your Ideapad equipped with GeForce GT645M discrete GPU, I would suggest to disable the Intel HD G 4000 or make GT 645 default, and use for few days if the problem doesn't appear you can assume the Problem is with Intel HD 4000 driver other wise you may have to contact Lenovo for further support. Hope this will help.

Re: Problem with dark screen

Kevin_M_Intel — Fri, 22 Nov 2013 19:56:35 GMT

Hello Grodo,

We have developed a new driver that was released very recently. You can download it at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&lang=eng&OSVersion=Windows%208.1%2C%2064-bit*&DownloadType=Drivers https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23405&lang=eng&OSVersion=Windows%208.1%2C%2064-bit*&DownloadType=Drivers