topic Re: Your computer does not meet the minimum requirement for installing the software. in Graphics

Your computer does not meet the minimum requirement for installing the software.

JRodi — Fri, 25 Jul 2014 05:18:01 GMT

I started having problems with my graphics driver so I decided to uninstall it from Device Manager. Then I decided to reinstall my driver by going to to the intel site. Since I have an Intel HD 2000 I downloaded it from here. https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319 Intel HD Graphics 2000/3000 Download

I went through the setup process and when it was installing I got an error message saying "Your computer does not meet the minimum requirement for installing the software". Why does it say that? I have an Intel HD 2000 Graphics driver and I installed the right download! Also when I go to device manager and see the adapters and all I see is Video Controller (VGA Compatible).

Here is my system info.

OS NameMicrosoft Windows 7 Home PremiumVersion6.1.7601 Service Pack 1 Build 7601Other OS DescriptionNot AvailableOS ManufacturerMicrosoft CorporationSystem NameRODICA-PCSystem ManufacturerLENOVOSystem ModelLenovo H420System Typex64-based PCProcessorIntel(R) Core(TM) i3-2100 CPU @ 3.10GHz, 3100 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/DateLENOVO DPKT15A, 2/25/2011SMBIOS Version2.6Windows DirectoryC:\windowsSystem DirectoryC:\windows\system32Boot Device\Device\HarddiskVolume1LocaleUnited StatesHardware Abstraction LayerVersion = "6.1.7601.17514"User NameRODICA-PC\RODICATime ZoneCentral Daylight TimeInstalled Physical Memory (RAM)6.00 GBTotal Physical Memory<td style="padding-right: 4...

Re: Your computer does not meet the minimum requirement for installing the software.

Kevin_M_Intel — Fri, 25 Jul 2014 13:32:05 GMT

Hi CoreTech,

I am sorry you are having problems installing the driver but let me help you finding the solution for this.

It is important to mention that the reason why you are getting this message during the installation of our driver is that the driver is standard software for your OEM computer. What I mean to say is that we as Intel® provide the hardware to Computer Manufactures and they will design and create their systems with special configurations so you may find problems installing our driver.

However, there are some troubleshooting steps you can try to solve the issue. Please download the driver for your controller at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764&lang=eng&ProdId=3319

Check the steps mentioned here:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Kevin M

Re: Your computer does not meet the minimum requirement for installing the software.

JRodi — Fri, 25 Jul 2014 14:56:16 GMT

Okay, so I followed the steps and uninstalled the driver and reinstalled it. The installation finished and made me restart my computer. After my computer restarted it said driver installing at the right hand corner. I looked and the driver was Video Controller (VGA Compatible). It also failed to install. Any feedback on what I should do?

Re: Your computer does not meet the minimum requirement for installing the software.

Kevin_M_Intel — Tue, 29 Jul 2014 16:32:33 GMT

Hi CoreTech,

I am sorry to hear you are still having problems. At this point if you have done the troubleshooting steps mentioned before the best option at this point is for you to contact the Computer Manufacture and get their special drivers for your computer.

Kevin M

Re: Your computer does not meet the minimum requirement for installing the software.

АТолм — Tue, 25 Nov 2014 11:09:16 GMT

Kevin,

Help please!

I have installed Windows 7 Ultimate 32 on my new Asus X553M and I have successfully installed all drivers except Intel HD graphics.

I am getting "The computer does not meet the minimum requirement"

I am downloading old and new drivers from Intel - does not work

I am downloading zipped and exe versions of driver - does not work

I am downloading Intel® Driver Update Utility. It detects the video but can not install the driver.

I am trying to update the driver through "Update driver" system option - does not work.

What am I doing wrong?

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System Information

------------------

Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: X553MA

BIOS: BIOS Date: 06/27/14 12:16:09 Ver: 05.06.05

Processor: Intel(R) Pentium(R) CPU N3530 @ 2.16GHz (4 CPUs), ~2.2GHz

Memory: 4096MB RAM

Available OS Memory: 2958MB RAM

Page File: 3287MB used, 2627MB available

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------

Display Devices

---------------

Card name: Standard VGA Graphics Adapter

Manufacturer: (Standard display types)

Chip type: Intel(R) VLV Mobile/Desktop Graphics Chipset Accelerated VGA BIOS

DAC type: 8 bit

Device Key: Enum\PCI\VEN_8086&DEV_0F31&SUBSYS_161D1043&REV_0E

Display Memory: n/a

Dedicated Memory: n/a

Shared Memory: n/a

Current Mode: 1366 x 768 (32 bit) (1Hz)

Monitor Name: Generic PnP Monitor

Monitor Model:

Monitor Id:

Native Mode:

Output Type:

Driver Name: vga

Driver File Version: 6.01.7600.16385 (Russian)

Driver Version: 6.1.7600.16385

DDI Version: unknown

Driver Model: unknown

Driver Attributes: Final Retail

Driver Date/Size: 7/14/2009 02:25:51, 10752 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4C71-11CF-F233-AD2BA0C2CB35}

Vendor ID: 0x8086

Device ID: 0x0F31

SubSys ID: 0x161D1043

Revision ID: 0x000E

Driver Strong Name: Unknown

Rank Of Driver: Unknown

Re: Your computer does not meet the minimum requirement for installing the software.

Kevin_M_Intel — Wed, 26 Nov 2014 18:07:43 GMT

Hello AlexTol,

I noticed you opened another thread so we are going to continue from there.

This is the link:

/thread/57424 https://communities.intel.com/thread/57424

Kevin M

Re: Your computer does not meet the minimum requirement for installing the software.

fjand — Sun, 15 Mar 2015 21:22:44 GMT

hello kevin im having the same error message can you help me ? i need graphics driver for my windows server 2012

thats my system info

------------------

System Information

------------------

Time of this report: 3/15/2015, 22:48:54

Machine name: WIN-SIGPA2LL0GI

Operating System: Windows Server 2012 R2 Standard 64-bit (6.3, Build 9600) (9600.winblue_gdr.140221-1952)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: Inspiron N5040

BIOS: BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10

Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz (2 CPUs), ~2.1GHz

Memory: 2048MB RAM

Available OS Memory: 1910MB RAM

Page File: 683MB used, 2379MB available

Windows Dir: G:\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.03.9600.16384 64bit Unicode

---------------

Display Devices

---------------

Card name: Microsoft Basic Display Driver

Manufacturer:

Chip type:

DAC type:

Device Type: Display-Only Device

Device Key: Enum\ROOT\BASICDISPLAY

Display Memory: 256 MB

Dedicated Memory: 0 MB

Shared Memory: 256 MB

Current Mode: 1024 x 768 (32 bit) (64Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: LGD02DC

Native Mode: 1366 x 768(p) (59.992Hz)

Re: Your computer does not meet the minimum requirement for installing the software.

Kevin_M_Intel — Tue, 17 Mar 2015 16:06:48 GMT

Hello faresjandali,

Please note that the drivers we currently have are Windows Operating System for desktop platforms so we do not have drivers for Server versions.

My recommendation is to contact your Computer Manufacture and request the driver from their side.

Kevin M