Driver Update Utility cannot find my drivers to update (Microsoft Surface 4)

MBixl — Fri, 15 Jan 2016 05:12:54 GMT

I've been trying to update the processor drivers on my Surface 4 (Intel Core m3-6y30), and everything I find tells me to use the Driver Update Utility. When I scan, it hangs at "Searching for drivers" for a couple minutes, then simply reports that there are no intel drivers on the device. I tried to search for them manually, and the chipset wasn't listed at all, and searching the Intel site for the drivers, simply points me back to the Driver Update Utility.

Help?

Re: Driver Update Utility cannot find my drivers to update (Microsoft Surface 4)

EstebanA_C_Intel — Sat, 16 Jan 2016 01:20:19 GMT

Hello, qwilman:

Thank you for contacting the Intel® Communities.

When using OEM devices, the recommendation would be to install the drivers directly from their website.

I found these drivers in Microsoft's website: https://www.microsoft.com/en-us/download/details.aspx?id=49498 Download Surface Pro 4 Drivers and Firmware from Official Microsoft Download Center

Also you could access the device manager and right click on the device and look for the driver tab, select update driver.

If you require any further information or support, feel free to contact us back.

Regards,

Esteban C

topic Driver Update Utility cannot find my drivers to update (Microsoft Surface 4) in Graphics

Driver Update Utility cannot find my drivers to update (Microsoft Surface 4)

Re: Driver Update Utility cannot find my drivers to update (Microsoft Surface 4)