topic Re: Black screen with Intel Graphics Driver in Graphics

Black screen with Intel Graphics Driver

SP10 — Fri, 16 Mar 2018 11:37:22 GMT

Hello, I'm having an issue with my new computer. Whenever I install the Intel Graphics driver and I restart the computer, the screen turns black. The computer has an iGPU. These are my components and OS:

OS: Windows 10 Pro 64-bit

Mobo: Asus Prime Z370-A

RAM 32 GB

Intel Core i7-8700K

The computer is now running on a Generic driver. I reinstalled Windows but the issue persists. Please help me as I've spent so much time trying to solver the issue and I couldn't. Thank you!

Re: Black screen with Intel Graphics Driver

ITole — Fri, 16 Mar 2018 12:52:47 GMT

I have this exact same issue. Desktop PC, Intel HD 530. Just finished reinstalling windows from usb image. As soon as Intel HD driver gets loaded by the system, black screen.

Re: Black screen with Intel Graphics Driver

idata — Fri, 16 Mar 2018 18:30:58 GMT

Hello Xniour and itoledo

Thank you for the response.

Cloud you provide us with the following information?

Please fill up the information on the following link.

/thread/77761 https://communities.intel.com/thread/77761

Could you install the graphics driver form the manufacturer? drivers for Xniour's motherboard

https://www.asus.com/us/Motherboards/PRIME-Z370-A/HelpDesk_Download/ https://www.asus.com/us/Motherboards/PRIME-Z370-A/HelpDesk_Download/

itoledo please refer to your motherboard manufacturer.

Allow me to share with you this following link for assistance about Windows® restore options.

https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

Regards.

Leonardo C.

Re: Black screen with Intel Graphics Driver

ITole — Sat, 17 Mar 2018 15:47:56 GMT

Hi:

The issue is with my work PC. It has an MSI M150 Gaming M3 motherboard. I'll try the MSI drivers early monday.

Already restored/reinstalled Windows, it's rather weird that it happens when installing default/stock drivers. Does not matter if they are Windows Update or stock drivers from Intel, just a black screen with no mouse. Can connect with remote desktop just fine.

This issue started happening after I removed a Nvidia card (1080Ti) i had installed. Already fiddled with the mainboard's BIOS and tried every combination. Installed latest BIOS (released this month), tried default settings, etc.

If it keeps failing will buy a cheap PCIE card. Hope it gets resolved, seems that a lot of people has this issue.

Re: Black screen with Intel Graphics Driver

SP10 — Sat, 17 Mar 2018 18:23:11 GMT

Hello, I was so tired of trying to make it work, I just bought a GPU and the problem is now gone. Thank you for trying to help. Have a nice evening!