topic Re: Help Updating Intel HD 3000 Graphics in Graphics

Help Updating Intel HD 3000 Graphics

ZB — Thu, 21 Jan 2016 23:31:47 GMT

I am trying to update my Intel HD 3000 graphics to a recent version. I have a HP Pavilion DV6 Quad Custom edition laptop which has switchable graphics, Intel Core i7 2630QM CPU and graphic property are below.

Re: Help Updating Intel HD 3000 Graphics

ZB — Fri, 22 Jan 2016 20:18:54 GMT

when trying to install this driver

https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series- https://downloadcenter.intel.com/download/25176/Intel-HD-Graphics-Production-Driver-for-Windows-10-64-bit-N-Series-

I just get a error saying that it is not compatable. Are there any other drivers for the 3000?

Re: Help Updating Intel HD 3000 Graphics

EstebanA_C_Intel — Fri, 22 Jan 2016 23:57:17 GMT

Hello, ThePie:

The recommendation for OEM systems for driver download is to do this in the manufacturer's website directly.

This is to avoid loosing any special features or settings in your device.

As per the model provided and HP support page, the drivers for Windows 10* are going to be available through Windows updates.

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/5103992/model/5078652 HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Regards,

Esteban C

Re: Help Updating Intel HD 3000 Graphics

ZB — Sat, 23 Jan 2016 01:05:17 GMT

@ EstebanC_Intel

The problem with that is HP doesn't provide updates for their devices after the device is 1 year old. My device is around 4 years old but I keep it running great. The issue is that the drivers are getting outdated and as new software is coming along the graphics are falling behind. I just want a normal Intel HD 3000 driver, I already stopped using HP's driver for the Radeon 6770M because it was the switchable graphics driver which wouldn't work with Windows 10 as it is.

Just looking for a normal Intel(R) HD Graphics 3000 driver.

Re: Help Updating Intel HD 3000 Graphics

EstebanA_C_Intel — Mon, 25 Jan 2016 21:38:05 GMT

Hello, ThePie:

I understand that you would like to continue using your device updated; in this case, as far as we know, the drivers available for Windows 10* while using HD Graphics 3000 would be installed through Windows updates.

Also, I would like you to check this OS support chart for Intel® Graphics engines.

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html?wapkw=cs-034343 Supported Operating Systems for Graphics Drivers

If you require any further information or support, feel free to contact us back.

Regards,

Esteban C

Re: Help Updating Intel HD 3000 Graphics

ZB — Wed, 27 Jan 2016 17:41:39 GMT

It appears that my Sandy Bridge will for ever be stuck in the sand when it comes to Windows 10.

Re: Help Updating Intel HD 3000 Graphics

EstebanA_C_Intel — Thu, 28 Jan 2016 16:31:06 GMT

Hello, ThePie:

I understand your situation, since this is a legacy product, there are limitations regarding driver support for newer OS released.

I regret to be the guy with the bad news.

If you require any further information or support, feel free to contact us back.

Regards,

Esteban C