https://community.intel.com/t5/Graphics/Graphics-problems-watching-online-TV/m-p/481711#M47709 <P>Hi Everson11,</P><P></P><P>It was a pleasure assisting you.</P><P>Let me know the brand name and model of your laptop and the current operating system. Processor model too.</P><P></P><P>Regards,</P><P>&nbsp;</P>Mike C Tue, 26 Jan 2016 03:25:01 GMT Anonymous 2016-01-26T03:25:01Z https://community.intel.com/t5/Graphics/Graphics-problems-watching-online-TV/m-p/481710#M47708 <P>I had Intel HD 10.18.10.3355... It wouldn't let me update anything, and watching shows on NBC or CBS is impossible... The audio is perfect, but the video is blurry and choppy / pauses a lot... Youtube is perfect for playback... It doesn't matter if flash hardware acceleration is off or on</P><P></P><P>I did a full factory restore, after which I was able to install 10.18.10.4276, but it didn't fix anything... I was provided a link by a rep. in chat that didn't work either, and resulted in an error saying "This computer does not meet the minimum requirements for installing the software"... I'm picking the right driver for the 8.1, 64 bit...</P><P></P><P>The computer manufacturer (ASUS) lists the 3355 as the latest driver, so that's no help... This problem just started 2 days ago, and I have had the laptop for over a year, sometimes having to watch shows that aren't on Hulu...</P><P></P><P>Any ideas??? </P> Fri, 22 Jan 2016 22:34:25 GMT https://community.intel.com/t5/Graphics/Graphics-problems-watching-online-TV/m-p/481710#M47708 MEver4 2016-01-22T22:34:25Z https://community.intel.com/t5/Graphics/Graphics-problems-watching-online-TV/m-p/481711#M47709 <P>Hi Everson11,</P><P></P><P>It was a pleasure assisting you.</P><P>Let me know the brand name and model of your laptop and the current operating system. Processor model too.</P><P></P><P>Regards,</P><P>&nbsp;</P>Mike C Tue, 26 Jan 2016 03:25:01 GMT https://community.intel.com/t5/Graphics/Graphics-problems-watching-online-TV/m-p/481711#M47709 Anonymous 2016-01-26T03:25:01Z