topic Re: Intel HD 5500 Graphics flickering horizontal line just above the windows 10 menu icon in Graphics

Intel HD 5500 Graphics flickering horizontal line just above the windows 10 menu icon

OByrm — Fri, 04 Sep 2015 11:04:48 GMT

Hello

I recently bought a Dell laptop and updated it to Windows 10. A couple of days ago I realised that there is a flickering horizontal line just about the windows 10 menu icon. The line is about an inch and it flashes on certain applications. The first time I realised it was there was when I expanded Microsoft Word window to full screen. The bottom left blue taskbar started flickering. I can create the effect with some of other applications by dragging the window of those applications onto that location or touching the virtual horizontal line along the flickering point by the bottom of the application's bottom taskbar.

So far, I have tried so many different versions of graphics drivers. The screen is 4K Samsung SDC4C46 touch screen. Apart from Intel HD 5500 there is AMD Radeon R7 M270 4GB DDR3 discrete graphics card in the system. When I connect the laptop to an external monitor by HDMI cable the flickering goes away on both screens. Then I take out the HDMI cable and disable the AMD graphics, the flickering still continues. Next step, I disable both of the graphics card, the flickering goes away. And finally I enable AMD graphics while the Intel HD 5500 is disabled, again no flickering.

I have spent my last two days on this issue by trying many alternatives and testing the cards.

Could this be Windows 10 graphics card driver issue, something else?

Re: Intel HD 5500 Graphics flickering horizontal line just above the windows 10 menu icon

IUman — Tue, 08 Sep 2015 21:15:35 GMT

Intel is aware of the issue related with Windows 10 and the Intel® graphics, our engineering department is working in a new driver to solve these issues, and you can see more information about these problems reported and post your issue here:

/message/320480# 320480 https://communities.intel.com/message/320480# 320480

Re: Intel HD 5500 Graphics flickering horizontal line just above the windows 10 menu icon

egher — Sun, 13 Sep 2015 11:13:41 GMT

Hello,

just to let you know that the latest driver releases (v10.18.15.4279) still have this issue

Re: Intel HD 5500 Graphics flickering horizontal line just above the windows 10 menu icon

IUman — Mon, 14 Sep 2015 14:14:27 GMT

I'm sorry to hear that you still have problems with the newer driver, since you still have problems with the new driver please post your issue here:

/thread/77761 https://communities.intel.com/thread/77761