topic Re: Intel HD Graphics - Driver update failed in Graphics

Intel HD Graphics - Driver update failed

TD4 — Thu, 20 Mar 2014 20:03:15 GMT

Hey, I'm using the Intel Driver Update Utility.

This is what I get when I use the Intel Driver Update Utility:

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Product Detected http://www.intel.com/support/graphics/sb/CS-033849.htm Intel® HD Graphics 2500 or Intel® HD Graphics Current Driver Installed 10.18.10.3345 Newer Driver Available: 15.33.14.64.3412 (10.18.10.3412) http://downloadmirror.intel.com/23639/a08/win64_153314.exe

Download Now

http://downloadmirror.intel.com/23639/a08/win64_153314.exe File Size: 144 MB http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23639 Detailed Driver Description & Driver Documentation

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When I download and attempt to install the driver (the file is called win64_153314) I get the message: " The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer."

INFO

OS: Windows 8.1 x64

CPU: Intel Pentium CPU 2020M @ 2.4GHz 2.4GHz

Thanks in advance for your help

Re: Intel HD Graphics - Driver update failed

Allan_J_Intel1 — Fri, 21 Mar 2014 14:04:01 GMT

Thanks for joining our community.

I understand you have issues updating video drivers on your system.

That message indicates that your computer manufacturer does not allow the installation of generic Intel video drives.

You are required to install drivers from your computer manufacturer; however, you may try forcing the installation of Intel generic drivers by performing manual procedure, see here for instructions:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Please download the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3711&DwnldID=23639&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500&lang=eng https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3711&DwnldID=23639&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=3rd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+2500&lang=eng

File name:

win64_153314.zip

Allan.