topic Sound through HDMI trouble in Graphics

Sound through HDMI trouble

idata — Wed, 26 Oct 2016 14:11:39 GMT

All-most every time every Windows10's sound (music, system sounds) plays not fully. My friends also have the same problem.

I mean that i.e. if I get a notification I can hear only [-um] instead of [tu-lu-lu-lum].

I have tried to install different drivers and even reinstall Windows - nothing helps.

And when I wake my PC up from Sleep, there are no sound (red X near the icon in task bar), so I have to restart Windows.

If you speak Russian: все звуки (музыка, системные и любые другие) воспроизводятся не сначала. Аля вместо "ту-лу-лу-лум" при уведомлении звучит только "-ум". А после выхода из сна устройство воспроизведения - монитор с динамиками - перестаёт определяться, помогает перезагрузка.

Windows 10 Anniversary Update (many builds)

Monitor: Dell S2316H

MB: MSI B150 PC Mate (Core i7 6700, Intel HD 530)

The cables, monitor have been tested.

Sorry for my English and thanks for your answers.

Re: Sound through HDMI trouble

idata — Thu, 27 Oct 2016 14:02:50 GMT

Thank you for letting me know about this problem. Let me help you the best I can.

What type of video cable are you using on this monitor? Are you using any video adapter?

Have you tried loading the latest graphics drivers?

https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

Please test the driver above and let me know your findings.

Allan.

Re: Sound through HDMI trouble

idata — Thu, 27 Oct 2016 15:26:07 GMT

HDMI-cable is connected directly to the monitor on the one side and to the motherboard on the other side. And I don't have another graphic card to use.

The following driver also has been tested.

I have tried many things but, unfortunately, they don't solve the issue.

Re: Sound through HDMI trouble

idata — Fri, 28 Oct 2016 15:17:46 GMT

Did you try to get the latest BIOS of your motherboard?

Were you able to load graphics drivers from your motherboard maker? Do you get the same problem with their drivers?

Allan.

Re: Sound through HDMI trouble

idata — Sat, 29 Oct 2016 18:59:13 GMT

Yes.

And yes again.

While using Ubuntu 16.04, l don't have any problems with sound!

Re: Sound through HDMI trouble

idata — Mon, 31 Oct 2016 14:43:26 GMT

Have you contacted MSI for more information about this problem?

You have tested all Intel® drivers and it seems to be that your motherboard requires customized drivers from MSI https://www.msi.com/page/forum https://www.msi.com/page/forum

https://www.msi.com/Motherboard/support/B150-PC-MATE.html# down-driver&Win10 64 https://www.msi.com/Motherboard/support/B150-PC-MATE.html# down-driver&Win10 64

Allan.

Re: Sound through HDMI trouble

idata — Wed, 02 Nov 2016 11:06:16 GMT

Everything works fine only with this version of driver. If I install the newer one or just any other, I have problems again. So, I hope the problem will be fixed in the next version

Re: Sound through HDMI trouble

idata — Wed, 02 Nov 2016 13:34:55 GMT

Thank you for taking the time and communicate this information. This is very helpful.

Allan