topic Re: Windows 10 clone doesn't work in Graphics

Windows 10 clone doesn't work

CKaul — Mon, 23 Nov 2015 12:47:05 GMT

Hello,

since I have upgraded my machine to Windows 10 I can't clone my laptop display anymore. For detailed systeminformation, please see the dxdiag out below.

It is a Lenovo Thinkpad W530 with Intel HD 4000 (3rd Gen) and a Nvidia K2000M,all drivers and the System is uptodate, but doing Windows+p and pressing the duplicate button the external monitor is black.

Has anyone an idea?

Thanks

Christoph

------------------

System Information

------------------

Time of this report: 11/23/2015, 12:35:00

Machine name: THINK

Operating System: Windows 10 Pro 64-bit (10.0, Build 10586) (10586.th2_release.151112-1900)

Language: German (Regional Setting: German)

System Manufacturer: LENOVO

System Model: 244743G

BIOS: Phoenix BIOS SC-T v2.2

Processor: Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz (8 CPUs), ~2.7GHz

Memory: 24576MB RAM

Available OS Memory: 24120MB RAM

Page File: 3024MB used, 25064MB available

Windows Dir: C:\WINDOWS

DirectX Version: 12

DX Setup Parameters: Not found

User DPI Setting: 96 DPI (100 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported

DxDiag Version: 10.00.10586.0000 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Display Tab 2: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 4000

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_21F517AA&REV_09

Display Memory: 1792 MB

Dedicated Memory: 32 MB

Shared Memory: 1760 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor Name: LCD 1920x1080

Monitor Model: unknown

Monitor Id: LEN40B2

Native Mode: 1920 x 1080(p) (60.031Hz)

Output Type: Internal

Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32

Driver File Version: 10.18.0010.4276 (English)

Driver Version: 10.18.10.4276

DDI Version: 11.2

Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: Thread group

Miracast: Supported

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: 17.08.2015 00:00:00, 11053048 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-4226-11CF-AE64-FF01B4C2C735}

Vendor ID: 0x8086

Device ID: 0x0166

SubSys ID: 0x21F517AA

Revision ID: 0x0009

Driver Strong Name: oem44.inf:5f63e5341859ec8c:iIVBM_w10:10.18.10.4276:pci\ven_8086&dev_0166

Rank Of Driver: 00D12001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) C...

Re: Windows 10 clone doesn't work

CKaul — Mon, 23 Nov 2015 13:37:19 GMT

The information from the Intel graphics software is:

Intel(R) HD Graphics 4000

Berichtsdatum: Montag, 23. November 2015

Berichtszeit [hh:mm:ss]: 13:35:04

Treiberversion: 10.18.10.4276

Betriebssystem: Windows* 10 Pro Insider Preview (10.0.10586)

Standardsprache: German (Germany)

Installierte Version von DirectX*: 12.0

Unterstützte Version von DirectX*: 11.0

Shader-Version: 5.0

OpenGL* Version: 0.0

OpenCL* Version: 1.2

Physischer Speicher: 24120 MB

Prozessor: Intel(R) Core(TM) i7-3820QM CPU @ 2.70GHz

Prozessorgeschwindigkeit: 2694 MHz

Lieferanten-ID: 8086

Geräte-ID: 0166

Geräterevision: 09

* Informationen zur Prozessorgrafiklösung *

Verwendete Prozessorgrafiklösung: Intel(R) HD Graphics 4000

Video-BIOS: 2161.0

Aktuelle Auflösung: 1920 x 1080

* Mit dem Grafikbeschleuniger verbundene Geräte *

Aktive Displays: 1

* Integriertes Display *

Displaytyp: Digital

Seriennummer: LEN40b2

DDC2-Protokoll: Unterstützt

Gamma: 2,2

Verbindungstyp: LVDS

Gerätetyp: Integriertes Display

Maximale Bildgröße

Horizontale Größe: 13,39 Zoll

Vertikale Größe: 7,48 Zoll

Unterstützte Modi

1920 x 1080 (60p Hz)

1920 x 1080 (50p Hz)

Unterstützung für Energieverwaltung

Standby-Modus: Unterstützt

Suspend-Modus: Unterstützt

Aktiv-Aus-Modus: Unterstützt

Unbearbeitete EDID:

00 FF FF FF FF FF FF 00 30 AE B2 40 00 00 00 00

01 13 01 03 80 22 13 78 EA 21 35 AD 50 37 AA 24

11 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 78 37 80 C0 70 38 28 40 3C 30

31 00 58 C1 10 00 00 18 78 37 80 84 71 38 96 40

3C 30 31 00 58 C1 10 00 00 18 00 00 00 0F 00 D1

09 32 D1 09 32 1B 19 00 06 AF 56 34 00 00 00 FE

00 42 31 35 36 48 57 30 31 20 56 34 20 0A 00 B3

* Andere Namen und Marken sind das Eigentum der jeweiligen Inhaber.

There is no clue about the NVidia part.

Re: Windows 10 clone doesn't work

Amy_C_Intel — Tue, 24 Nov 2015 15:03:08 GMT

Hello CKaulich,

Have you tried with the graphics driver from your computer manufacturer?

http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w-series-laptops/thinkpad-w530/downloads/DS103618 Laptops and netbooks :: ThinkPad W Series laptops :: ThinkPad W530 - Lenovo Support (US)

Regards,

Amy.

Re: Windows 10 clone doesn't work

CKaul — Tue, 24 Nov 2015 18:30:34 GMT

Hello,

Yes I did, with no help.

Christoph

Re: Windows 10 clone doesn't work

Amy_C_Intel — Wed, 25 Nov 2015 21:09:29 GMT

This version build 10586 of Windows® 10 it has been causing issues in several systems, at this stage please follow these steps http://windows.microsoft.com/en-us/windows/using-last-known-good-configuration# 1TC=windows-7 Using Last Known Good Configuration - Windows Help and let me know if the issue persists.

You might want to keep an eye on this forum post at Microsoft: http://answers.microsoft.com/en-us/windows/forum/windows_10-update/progress-installing-the-windows-10-november-update/edb78d57-f27e-492e-b5ae-858549d799f7?auth=1 Progress installing the Windows 10 November update stops responding at 44%.

Regards,

Amy.