topic Re: HD graphics 4000 Windows 8.1 Code 43 in Graphics

HD graphics 4000 Windows 8.1 Code 43

szaff1 — Wed, 01 Apr 2015 13:21:06 GMT

Hi,

Since i mad the upgrade to windows 8.1 my graphic card doesn't work anymore. i have a code 43 who's telling me that something's wrong but i dpn't know what and what to do to fix it. i tried a lot of things but still. i read that intel didn't make a graphic card for that problem but that was on a forum dated of 2013... I hope that there is a solution now.

Thank you for letting me know.

Processeur : intel(r) core(tm) i3-3229Y CPU @ 1.40GHZ

RAM : 4.00 GO

System : 64 bits

Re: HD graphics 4000 Windows 8.1 Code 43

Kevin_M_Intel — Thu, 02 Apr 2015 14:30:51 GMT

Hello samuel2629,

It is important to say that OEM drivers include special features that will work specifically for your computer. This is why installing the driver from the Computer Manufacture is very important.

You can try installing our generic driver but it does not include the special features from the OEM design. Here you can download the driver from our side:

https://downloadcenter.intel.com/download/24593/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24593/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

If you have problems during the installation of this driver, try the steps mentioned here:

/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542

Re: HD graphics 4000 Windows 8.1 Code 43

szaff1 — Thu, 02 Apr 2015 16:53:17 GMT

Hi,

Thank you for answering. I already tried to install the driver you gave me. Nothing's working, and i also tried to find the driver from the computer manufacture but i didn't find anything. I don't know what to do i can't see a movie or a youtube video, it's kind of difficult. If you have any idea, let me know.

Thank you.

Re: HD graphics 4000 Windows 8.1 Code 43

Kevin_M_Intel — Fri, 03 Apr 2015 15:58:05 GMT

Hello samuel2629,

If the driver from our side is not working and neither the driver from the Computer Manufacture I would suggest you contacting the Computer Manufacture, report this issue and/or replace the unit if necessary.