topic Re: Intel driver & support assistant in Graphics

Intel driver & support assistant

CLund2 — Wed, 02 May 2018 11:24:30 GMT

Hi. Need some help on updating to new driver please.

I have driver version 22.20.16,4749 installed. When i try to install 15.60.2.4901, i get error message. I attached the message.

I have Intel core i5 6200U CPU Intel HD 520 installed.

I have updated the graphic card from Intel driver & support assistant befor, but now i cant.

Anyone know?

Re: Intel driver & support assistant

AlHill — Wed, 02 May 2018 11:30:55 GMT

You can get the latest driver from here: https://downloadcenter.intel.com/product/88355 Downloads for Intel® HD Graphics 520

What is your attachment for?

Doc

Re: Intel driver & support assistant

CLund2 — Wed, 02 May 2018 12:05:00 GMT

Hi. It downloads the 330MB, then it looks like it will install, but then the error message comes up. Something like this:

Error: A customized computer manufacturer driver is installed on your computer. The Intel® Driver & Support Assistant is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your https://www.intel.com/content/www/us/en/support/topics/oems.html computer manufacturer for the latest driver for your computer.

Re: Intel driver & support assistant

AlHill — Wed, 02 May 2018 12:10:52 GMT

First, you are not using the IDSA if you did the direct download from the link provided.

Second, the message is absolutely true. If the device manufacturer has modified or customized the driver (for example using dual graphics) then the generic Intel driver may cause problems or a loss of functionality.

So, use the generic driver, or get the driver that your device manufacturer has.

If you want to use the intel generic driver, you can https://www.intel.com/content/www/us/en/support/articles/000005629/graphics-drivers.html Manually Install an Intel® Graphics Driver in Windows® 10 and...

The choice is yours.

Doc