topic Re: error Display driver igfx stopped responding and has successfully recov in Graphics

error Display driver igfx stopped responding and has successfully recov

MDece1 — Thu, 02 Apr 2015 09:51:33 GMT

I bought this pc last february and since then I've been getting this error whenever im playing games like League of legends, smite, elsword etc.

My specs are

GA-H81M-DS2

Pentium G3258

Intel HD Graphics

4GB RAM

500GB Seagate Barracuda

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Fri, 03 Apr 2015 14:56:32 GMT

Hello MbDecena,

Please try updating the driver for your graphics controller. Here you can download it:

https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24785/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

Kevin M

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Sun, 05 Apr 2015 08:28:29 GMT

Hello! Thanks for the reply but I already tried updating the driver but the problem is still there. please help me

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Mon, 06 Apr 2015 18:57:40 GMT

Hello MbDecena,

Can you please post your system information report? Also the Graphics report?

How to get it?

System Information: Click Start> Type System Information> Click File> Export> Save File> Attach using Advanced Editor Options.

Graphics Report: Right click on desktop> Graphics Properties> Options> Drop Down Menu> Information Center> Save> Attach using Advanced Editor Options.

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Fri, 10 Apr 2015 16:38:02 GMT

Thank you for providing the reports.

I see everything on the computer is up to date so I would like you to try setting the same resolution in the game as the one set in the desktop.

What happens if you test different resolutions?

Kevin m

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Sat, 11 Apr 2015 01:30:45 GMT

I tried playing the games on different resolutions but the screen still goes black then goes back to normal

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Mon, 13 Apr 2015 19:01:13 GMT

I know this may not like you but, have you tried doing a clean installation of the Operating System?

Kevin m

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Tue, 14 Apr 2015 13:50:07 GMT

Hmmm I haven't. But is there a chance that the problem is with my g3258? I mean maybe I could get the store to replace it or maybe I should try doing a clean installation first like you said before replacing the processor. I need advices.

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Wed, 15 Apr 2015 15:47:04 GMT

If reinstalling the drivers issue persists, I think you should try doing a clean install. I do not think this is a hardware (processor) problem but a software issue.

Kevin

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Thu, 16 Apr 2015 15:26:29 GMT

I see. thank you very much for helping me I will try reinstalling the operating system now because I tried reinstalling the drivers about four times and still no luck. Again thank you very much for the help.

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Thu, 16 Apr 2015 17:23:18 GMT

Hello I reinstalled the operating system and sadly the problem has not been resolved. What do you think should i do?

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Fri, 17 Apr 2015 16:45:43 GMT

Hello MbDecena,

Please try rolling back to a previous driver:

https://downloadcenter.intel.com/download/24596/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit https://downloadcenter.intel.com/download/24596/Intel-Iris-and-HD-Graphics-Driver-for-Windows-7-8-8-1-64-bit

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Tue, 21 Apr 2015 18:51:41 GMT

It says error page not found

Re: error Display driver igfx stopped responding and has successfully recov

JX3 — Tue, 21 Apr 2015 21:14:24 GMT

Hi there, I have the same problem. The problem arrived after I last downloaded and installed Microsoft's updates. My advice is to do nothing. The next set of updates from Microsoft will likely fix whatever went wrong with the last update.

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Wed, 22 Apr 2015 05:31:19 GMT

I see then I will keep updating windows thanks for the reply

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Wed, 22 Apr 2015 14:53:29 GMT

I am sorry but it seems the driver was removed from the link provided before.

There is a customer who provided the driver from his google drive at this link:

/thread/62957 https://communities.intel.com/thread/62957

Check post 12 and try getting the driver from there.

As mentioned before, we are working on this and soon we will have a driver release with a fix for this.

Kevin M

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Fri, 24 Apr 2015 12:22:15 GMT

Hello, I tried all those solutions but still no luck please help me

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Sun, 26 Apr 2015 05:56:26 GMT

could it be hardware problem? sigh this is really frustrating i feel like i wasted money

Re: error Display driver igfx stopped responding and has successfully recov

Kevin_M_Intel — Mon, 27 Apr 2015 16:39:35 GMT

In this case, it will be necessary to wait until our next Driver release. I am sorry for the Inconvenience.

Re: error Display driver igfx stopped responding and has successfully recov

MDece1 — Fri, 01 May 2015 03:21:11 GMT

Ok Please let me know about the next driver release