topic Re: Intel HD Graphics 530 driver causing screen flickering in Graphics

Intel HD Graphics 530 driver causing screen flickering

INajj — Wed, 11 Nov 2015 08:55:19 GMT

Dear Intel Support Team,

I have recently purchased a new laptop, a custom built https://www.bto.eu/bto-x-book-15cl73.html# product-specs X BOOK.

The laptop is fitted with an Intel Core i7-6700HQ quad-core and a GeForce GTX 960M 2GB.

The graphics adapter is an Intel® HD Graphics 530.

The operating system is a Windows 10 Pro 64 bits.

I have a flickering screen problem that is very annoying, the screen keeps flashing on and off, even sometimes showing thin green horizontal lines and this doesn't

go away with a restart or a shutdown.

I disabled the adapter and everything worked fine.

I have the https://downloadcenter.intel.com/download/25484/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40- latest version of the driver for the 64 bit CPU architecture.

One thing worth mentioning, is that I didn't have the problem until I installed Visual Studio 2015 !!

I reset my operating system and everything was fine until I installed Visual Studio 2015 again.

Kindest Regards,

Ibrahim Najjar

Re: Intel HD Graphics 530 driver causing screen flickering

SLind1 — Wed, 11 Nov 2015 10:16:38 GMT

Same issue here with a brand new Dell OptiPlex 7040. Only one Monitor connected via DisplayPort or HDMI causes flickering.

Reducing the screen resolution from 1920x1200 (when it flickers) to 1600x1200 solve the problem too.

Adding a second monitor and clone display or extend display fix this problem.

Latest Intel drivers installed.

Curious.

Re: Intel HD Graphics 530 driver causing screen flickering

Stefan3D — Wed, 11 Nov 2015 15:31:48 GMT

According to Microsoft there is a flicker fix in driver v4308 - https://www.microsoft.com/surface/en-us/support/install-update-activate/surface-book-update-history?os=windows-10 Microsoft Surface Book update history | Surface firmware updates

"HD Graphics 520 driver update (v20.19.15.4308) addresses some display issues, including some scenarios that result in screen flickering."

Which barebone does your notebook have? I already got driver v4312 via Windows update.

Re: Intel HD Graphics 530 driver causing screen flickering

manti — Wed, 11 Nov 2015 15:49:35 GMT

I'm experiencing the same exact issue with my dell XPS 15. The screen will flicker and the intel driver will report that it crashed and recovered several times.

I'm running with version v20.19.15.4300 from dell. 4308 Does not appear to be available to Intel 530 users.

There are several documented cases in the dell forums that are experiencing this issue with the xps 15 (i7 6700hq\ GTX 960M) model 9550.

Please fix this intel! This kind of out of box instability is unacceptable for a $2000 machine. If there isn't a patch by the end of the week I will most likely return the unit.

Re: Intel HD Graphics 530 driver causing screen flickering

manti — Wed, 11 Nov 2015 18:27:15 GMT

Can we at least get acknowledgment from Intel that this is an identified issue with skylake?

Re: Intel HD Graphics 530 driver causing screen flickering

manti — Wed, 11 Nov 2015 21:18:21 GMT

bump

Re: Intel HD Graphics 530 driver causing screen flickering

manti — Wed, 11 Nov 2015 22:18:00 GMT

bump

Re: Intel HD Graphics 530 driver causing screen flickering

INajj — Thu, 12 Nov 2015 08:55:50 GMT

I have the latest updates from Microsoft. It doesn't help though.

Re: Intel HD Graphics 530 driver causing screen flickering

INajj — Thu, 12 Nov 2015 08:56:38 GMT

Changing the resolution temporarily helps, but that is an ugly looking screen now !

Re: Intel HD Graphics 530 driver causing screen flickering

SLind1 — Thu, 12 Nov 2015 11:31:35 GMT

After deinstalling the Visual C++ Redistributable für Visual Studio 2012 the flickering stops as well.

Not a solution, but maybe a hint.

Re: Intel HD Graphics 530 driver causing screen flickering

INajj — Thu, 12 Nov 2015 20:28:24 GMT

This solves the problem somehow, but I still get glitches now and then especially when watching a video file !

Re: Intel HD Graphics 530 driver causing screen flickering

DPace — Thu, 12 Nov 2015 20:53:19 GMT

I have a new Alienware 13 R2 with an Intel 520 and the latest 4300 drivers and I'm experiencing the same problem. It randomly flickers whenever I use the built-in display. I'll try reducing the resolution and installing the C++ Redistributable and see if that makes a difference.

Re: Intel HD Graphics 530 driver causing screen flickering

DPace — Fri, 13 Nov 2015 16:47:56 GMT

Lowering the resolution did not work and I cannot uninstall the c++ redist. because it is used by another program. I ended up disabling the Intel 520 driver and now my laptop is using MS Basic Driver and it's not flickering.

Re: Intel HD Graphics 530 driver causing screen flickering

INajj — Fri, 13 Nov 2015 20:25:23 GMT

It's not much of help. I still have glitches and flickers after I did that and it also prevents you from enjoying the full power and resolution of your adapter/screen.

Re: Intel HD Graphics 530 driver causing screen flickering

Amy_C_Intel — Fri, 13 Nov 2015 20:39:06 GMT

Hello all,

Please fill out the following form and post it here, make sure to follow closely all the instructions so we can investigate this matter.

Regards,

Amy.

Re: Intel HD Graphics 530 driver causing screen flickering

INajj — Fri, 13 Nov 2015 21:39:57 GMT

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Screen turning on and off ( flickering ) and sometimes even some lines (gray or green) appear across the screen.

Does it fail every single time, or only sometimes?

If you can offer a % rate please do.

Yes it is happening 100% of the time. Restarting nor shutting off and starting again helps.

Hardware (HW)

Brand and Model of the system.

Processor : 6e generatie Intel® Core™ processor (Intel Skylake)

Chipset: Mobile Intel® HM170 Express Chipset

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

I have an NVIDIA graphics card of type: NVIDIA® GeForce® GTX960M 2GB GDDR5

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP</s...

Re: Intel HD Graphics 530 driver causing screen flickering

INajj — Sun, 15 Nov 2015 17:12:00 GMT

To other users following this discussion. Recently Microsoft rolled up an update in November which upgrades your Windows 10 system.

The update version is : Microsoft Windows [Version 10.0.10586] <------ this is what you see why you type "ver" in a command line interface after installing the upgrade.

I have this update running for a couple of days now and I must say that the problems with the flickering screen seems to have disappeared.

Regards,

Re: Intel HD Graphics 530 driver causing screen flickering

Amy_C_Intel — Mon, 16 Nov 2015 16:44:37 GMT

Hello IbrahimNajjar,

Thank you for sharing this information let's hope that this new update can work for all the users. If the issue reappears let us know so we can investigate this further.

Regards,

Amy.

Re: Intel HD Graphics 530 driver causing screen flickering

DPace — Mon, 16 Nov 2015 18:01:50 GMT

I have the update and the issue continues on my Alienware 13 R2

Re: Intel HD Graphics 530 driver causing screen flickering

IFrie2 — Tue, 17 Nov 2015 11:42:06 GMT

Same Probleme here: I have got the HP Pavilion 15-ak031ng with i7 6700HQ + GTX950. Extreme flickering and the green bars were appearing. After the update only the flickering is here but is still annoying.

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

Screen flickering, Display Driver stops working

Does it fail every single time, or only sometimes?

If you can offer a % rate please do.

sometimes

Hardware (HW)

Brand and Model of the system.

HP Pavilion 15-ak031ng

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

Hybrid (Intel 530 + GTX950)

Make and model of any Displays that are used to see the issue (see note2 below).

LFP = Local Flat Panel (Laptop panel)

EFP = External Flat Panel (Monitor you plug in)

Laptop-Display

How much memory [RAM] in the system (see note2 below).

16 GB

Provide any other hardware needed to replicate the issue.

ie: Cables&brand, cable type [vga, hdmi, DP, etc], dock, dongles/adapters, etc

None

Hardware Stepping (see note1 below).

Software (SW)

Operating System version (see note2 below).

Win 10 x64 Pro

VBIOS (video BIOS) version...