topic Re: screen resolution is strange!! in Graphics

screen resolution is strange!!

idata — Fri, 28 Oct 2016 17:31:56 GMT

hi,

i have a lenovo ideapad 310 (i5, nvidia 920 with 2 Go and intel hd graphic 520) (not touch screen) i have windows 10 installed

i have installed all drivers from lenovo web site (intel graphics, nvidia, chipset, ...)

all work great i have no problem but it seem that the resolution is not very clear, it's difficult to explain but i see a very very small points in all my screen

as if it's not a good resolution but i have choosed the recommanded resolution and i have changed all options but same thing.

it seem also that nvidia card work only with games not in normal usage

any one have idea about that ?

Best.

thanks

Re: screen resolution is strange!!

idata — Fri, 28 Oct 2016 20:55:02 GMT

Hello @mhd,

Let's try installing the Intel® generic driver.

Please try uninstalling the graphics driver first and then reinstall it, please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html?wapkw=intel+display+audio Uninstalling the Intel® Graphics Driver and Intel® Display HDMI/Audio Driver, once you uninstall this driver, restart your system, and then manually install the latest driver that Intel has released:

Please see http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html How to Manually Install an Intel® Graphics Driver in Windows® 10 & Windows 8* or Windows 8.1*

Download the graphics driver here: https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355 https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355

Once you install the driver, launch the Intel® HD Graphics Control Panel, in desktop mode, right-click on the Desktop, and select Graphics Properties. You can select the proper resolution under the display option, also you can restore graphics defaults by pressing Ctrl – Alt –F8 on your keyboard when the graphics screen is open.

Best wishes,

Ivan

Re: screen resolution is strange!!

idata — Fri, 28 Oct 2016 22:12:58 GMT

this is the error what i have got when i did what you told me to do.

"Error: The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit."

Re: screen resolution is strange!!

idata — Sun, 30 Oct 2016 14:36:30 GMT

I have done what you told me (i desactivated the graphic driver, installed the new intel driver) and i have tried all available options in graphic interface of the "Intel Graphics proprieties" Still have the same problem. I think i will change the operating system.

Re: screen resolution is strange!!

idata — Mon, 31 Oct 2016 19:02:09 GMT

In this case, you computer manufacturer does not accept an Intel® generic driver, you will need to download the latest driver from your computer manufacturer, which is Lenovo.

You should be able to get it at the following link:

http://shop.lenovo.com/us/en/laptops/ideapad/u-series/u310/# tab-tech_specs http://shop.lenovo.com/us/en/laptops/ideapad/u-series/u310/# tab-tech_specs

Regards,

Ivan

Re: screen resolution is strange!!

idata — Mon, 31 Oct 2016 19:09:13 GMT

Thank you but i have already done that andbi have got the same result.

Re: screen resolution is strange!!

idata — Tue, 01 Nov 2016 15:13:45 GMT

Being that the case, most likely you have a windows problem, a registry corruption because the driver from Lenovo is the proper driver for your system, and it should work without problems.

At this point, I suggest you to do a system restore and if the problem persists, try reinstalling the operating system on your computer.

System restore steps: http://home.bt.com/tech-gadgets/computing/how-to-fix-windows-10-problems-with-system-restore-11364008291943 http://home.bt.com/tech-gadgets/computing/how-to-fix-windows-10-problems-with-system-restore-11364008291943

NOTE: This link is being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Regards,

Ivan