topic Re: Intel HD 520 graphics screen flickering in Graphics

Intel HD 520 graphics screen flickering

SMoha23 — Sun, 22 May 2016 17:21:43 GMT

I am having HD 520 graphics+nvidia 940m (Dual graphics). I am facing screen flickering. Even I have installed latest driver but still facing the same problem@

Re: Intel HD 520 graphics screen flickering

idata — Mon, 23 May 2016 18:36:34 GMT

Hello, syammohan:

Thank you for contacting the Intel Communities.

I would like to gather some additional information from your system in order to better assist you on this.

Please provide me with the Intel® System Support Utility report.

How to get the report?

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

-Download the utility

-Scan your system with the utility

-Export the report and attach it to your answer witht the advanced edditor option

I look forward to hearing from you.

Regards,

Esteban C

Re: Intel HD 520 graphics screen flickering

SMoha23 — Tue, 24 May 2016 16:48:39 GMT

I have downloaded the utility and attaching the report

Re: Intel HD 520 graphics screen flickering

idata — Wed, 25 May 2016 20:11:30 GMT

syammohan:

Thank you for the information provided.

There are some steps that I would like to recommend for this scenario.

1. Uninstall both drivers from Intel and NVIDIA

-Access the device manager (you can use windows start search to find it).

-Look for Display adapters double click on it.

-Right click on your Intel® HD Graphics and hit properties.

-Go to driver tab and hit uninstall.

-Select "Delete the driver software for this device"

2. Install the Intel® HD Graphics driver alone and test try to replicate the issue.

3. If the issue is not present, install the NVIDIA drivers and replicate the issue again.

4. If still having problems, disable at the device manager both graphics cards (Intel® HD Graphics and NVIDIA) and test the behavior of the system with each alone.

Drivers to be tested:

OEM: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-ab200-Notebook-PC-series/8499306/model/8818875 http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-15-ab200-Notebook-PC-series/8499306/model/8818875

Intel® HD Graphics Generic

Beta: https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355 https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355

Latest: https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355 https://downloadcenter.intel.com/download/25948/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88355

If you have issues installing them, please try this method: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

Latest NVIDIA drivers as per their webiste: http://www.nvidia.com/download/driverResults.aspx/102998/en-us http://www.nvidia.com/download/driverResults.aspx/102998/en-us

I look forward to hearing from you.

Regards,

Esteban C