topic Re: Intel HD 5500 blank or distorted application GUI. in Graphics

Intel HD 5500 blank or distorted application GUI.

MArma1 — Mon, 23 May 2016 04:28:54 GMT

Hello! I am having problems in Cubase 8, FL Studio 12, and VSTHost(all applications are 32 bit) with several plug-ins: Fabfilter Pro-Q2, Arturia Mini V3, every Waves plug-in, every MeldaProduction plugin. The GUI is either blank or distorted. I have tried 3 different driver versions(15.36.13.64.4062, 15.40.22.4424, Beta 15.40.23.4444). Version 5.36.13.64.4062 seems to be the most stable out of those 3, because Fabfilter, Waves and MeldaPoduction plug-ins seem to work fine, but Arturia Mini V3 has distorted GUI every time I open it in Cubase 8, FL Studio 12, or VSTHost. On versions 15.40.22.4424, Beta 15.40.23.4444 all of the plug-ins load and look fine, but the more plug-ins load, the bigger is the chance that the next plug-in I open will be either blank or distorted. And at some point that chance is 100%, so every plug-in i open has blank or distorted GUI, but usually just blank. I even managed to crash the Beta 15.40.23.4444 driver(Faulting module name: ig8icd32.dll, version: 20.19.15.4444, Exception code: 0xc0000005) after loading several instances of Pro-Q2 plugin. But it does not crash on 15.36.13.64.4062.

I am not entirely sure, but I think those plug-ins use OpenGL and that might be somehow causing the problem, because other plug-ins work fine.

Hardware:

Lenovo G50-80 Laptop.

Intel HD 5500, 8GB RAM, i5-5200U.

Software:

Windows 7 x64, 3 drivers versions mentioned above, VBIOS 1032.0.

If you need more details i will be glad to post them.

Thank You in advance!

Re: Intel HD 5500 blank or distorted application GUI.

idata — Mon, 23 May 2016 21:28:02 GMT

ZIker:

Thank you for contacting the Intel Communities.

I would like to gather some additional information from your system.

1. Please fill out and add to your answer the form here: /thread/77761 https://communities.intel.com/thread/77761

2. Add the report form Intel® System Support Utility

3. I would like to know if you have reported this with the support for the software having this issue, this is to get further troubleshooting from them.

How to ge this report?

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

-Download the utility

-Scan your system with the utility

-Export the report and attach it to your answer witht the advanced edditor option

I look forward to hearing from you.

Regards,

Esteban C

Re: Intel HD 5500 blank or distorted application GUI.

idata — Wed, 01 Jun 2016 23:47:34 GMT

Hello, ZIker:

I was checking this thread and I would like to know if there is any update regarding the information requested previously.

I look forward to hearing from you.

Regards,

Esteban C