topic Re: HD Graphics Driver Problem in Graphics

HD Graphics Driver Problem

LHenr4 — Sat, 18 Feb 2017 12:41:39 GMT

Hello

I Have a ASROCH H61M-GE with a intel G2030 Processor and 2 x 4Gb ddr3 - 1333 memorie.I Cannot intall intel hd graphics.With the CD intalation the driver tell me

that the system don't have minimun requirements.With the drivers of the asrock site they install but when windows boot go to Black screen and freeze the pc.

This happens with all windows SO (XP,win7,win8 and win10 ).The asrock support don't solve me the problem. May you please give me any idea about this ?

Best regards

Luis

Re: HD Graphics Driver Problem

idata — Mon, 20 Feb 2017 21:53:00 GMT

Hello LHestudio,

Thank you for contacting the Intel community.

Try to install the latest graphics driver from the Intel website, you can download it here:

https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?v=t https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?v=t

If you get an error installing this driver, then install it manually, please check how to http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*

I hope this can help.

Best regards,

Ivan.

Re: HD Graphics Driver Problem

idata — Tue, 28 Feb 2017 18:20:41 GMT

Hello ,

I'm following on this post to ask you if your issue has been resolved or if you need further assistance.

Regards,

Ivan.

Re: HD Graphics Driver Problem

LHenr4 — Wed, 01 Mar 2017 10:05:55 GMT

Hello Ivan

unfortenatel the problem it's the same.

I need to deactivate the driver for work.

I'm thinking if the problem is because i have a PSU with 300W

What's your opinion ?

Best regards

Luis

Re: HD Graphics Driver Problem

idata — Wed, 01 Mar 2017 21:21:37 GMT

Are you using a video card as well? If so, remember that depends on the motherboard you will need to use the graphics card or the onboard video, in some cases you will need more power to run all your system configuration.

If you have a different power supply that you can test that will be good idea.

Ivan.

Re: HD Graphics Driver Problem

idata — Tue, 07 Mar 2017 18:25:14 GMT

Hello LHestudio,

I would like to know if you still have the issue with your computer or if it has been resolved.

Regards,

Ivan.