topic Re: Intel HD Graphics 4600 1600x900 Resolution on Windows 10 in Graphics

Intel HD Graphics 4600 1600x900 Resolution on Windows 10

aakas — Fri, 13 May 2016 14:56:31 GMT

Hi all,

I am not able to adjust resolution to 1600x900 on my windows 10 pro 64 bit laptop (Intel Core i7-4700MQ CPU@2.40 GHz) with Intel HD graphics 4600. Maximum resolution it is allowing me to set is 1366x768.

Please can you help me to fix this. I tried updating the driver but it did not work.

Re: Intel HD Graphics 4600 1600x900 Resolution on Windows 10

idata — Mon, 16 May 2016 15:51:35 GMT

Hello, AkashB:

Thank you for contacting the Intel Communities.

I would like to gather some information from your system in order to better assist you on this.

1. Please attach the Intel® System Support Utility report to your answer.

2. Please fill out the form in here: /thread/77761 https://communities.intel.com/thread/77761

Intel® System Support Utility: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

*Download utility

*Scan your system

*Export the report

*Attach the report in your answer with the advanced editor

I look forward to hearing from you.

Regards,

Esteban C

Re: Intel HD Graphics 4600 1600x900 Resolution on Windows 10

aakas — Thu, 19 May 2016 11:44:51 GMT

Please find attached Intel® System Support Utility Report and DispDiag-Intel-Issue.dat of my laptop.

Thanks.

Re: Intel HD Graphics 4600 1600x900 Resolution on Windows 10

idata — Fri, 20 May 2016 17:16:51 GMT

Thank you for the information provided AkashB

I was able to check that the resolution supported for your system is up to (1366x768) as per the manufacturers specifications.

http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/6532327/document/c03979029/ http://support.hp.com/us-en/product/HP-ENVY-15-Notebook-PC-series/5354987/model/6532327/document/c03979029/

This is an expected behavior because the resolution desired (1600 x 900) exceeds the supported resolution by your system.

If any additional questions or inquiries are present, feel free to contact us back.

Regards,

Esteban C