topic graphic problem in Graphics

graphic problem

jkoli — Sat, 02 Dec 2017 18:55:38 GMT

Hi,

I have problem with my Intel GMA 4500MHD (model: HP 620)....I got this message: Display driver stopped responding and has recovered ( Display driver Intel Graphic Accelerator Drivers for Windows Vista(R) stopped responding and has successfully recovered). I tried a lot of things but nothing helps...Can you please tell is there any possibility to resolve this problem or not?....the screen is darkened and the computer must be reset each time when it happens ... it happens so often that it is not possible to work on a computer...

Re: graphic problem

Stefan3D — Sun, 03 Dec 2017 12:16:28 GMT

I tried a lot of things but nothing helps.

What did you actually try? If we don't know, we can't suggest sth. else.

Does it fail with original manufacturer drivers and latest BIOS from

https://support.hp.com/us-en/drivers/selfservice/hp-620-notebook-pc/4158863 HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support ?

Did you try the TDR work-around?

www.google.com/search?q=TdrDelay

Re: graphic problem

jkoli — Wed, 06 Dec 2017 20:16:43 GMT

I installed windows 7, 8, 10....drivers for graphic from official hp site and other sites, update bios, replaced flat cable, update windows and TDR also... please if someone can help I would be very grateful....

Re: graphic problem

idata — Wed, 13 Dec 2017 00:26:31 GMT

splico1950: If the problem remains with the HP drivers, then what we suggest is to get in contact directly with them, because that driver was customized specifically to work with your platform, they should be able to provide further technical or warranty assistance on this matter:

https://support.hp.com/ph-en/contact-hp https://support.hp.com/ph-en/contact-hp

Additionally the Intel® GMA 4500 is not supported on Windows® 8 or 10, the drivers available are for Windows® 7:

https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81517 https://downloadcenter.intel.com/download/22167/Intel-Graphics-Media-Accelerator-Driver-Windows-7-64-Windows-Vista-64-exe-?product=81517

Any questions, please let me know.

Regards,

Alberto R