topic Re: Problems with h264 video display in Graphics

Problems with h264 video display

idata — Thu, 01 Mar 2018 07:07:24 GMT

Hello

I am developing an application that receives and displays a stream from a network camera.

Updated the graphics driver in the environment that was working normally until now. Then I encountered a phenomenon that the application hangs when stopping or starting h264 stream display.

Running the html sample we created in the same environment causes IE to stop working in a few hours. At that time, the error log of ntdll.dll is recorded in the event log. If I change the graphics driver back to the old version, no error will occur.

Please tell me what is going on. This is a very big problem.

Finally, I will describe my environment. Also attach the sample html and some files, the results of SSU.exe.

- OS: Windows Embedded Standard 64-bit (6.1, Build 7601) ServicePack 1

- DirectX Version: DirectX 11

- Video Card: Intel HD Graphics 4000

- Driver Version:

No problematic version: 10.18.10.3958

Problematic version: 10.18.10.4425 - 10.18.10.4885

Thank you in advance.

ps. I apologize for my poor sentences.

Re: Problems with h264 video display

idata — Thu, 01 Mar 2018 21:56:03 GMT

Hello Hiro-miz

Thank you for joining the Intel Community Support

To further assist you, I sent you a private message.

Wanner G.

Re: Problems with h264 video display

idata — Mon, 16 Apr 2018 09:46:33 GMT

Hello.

I will report the results of the subsequent investigation on this question.

I made the same question to the intel embedded community according to the advice.

In the intel embedded community, I received advice to investigate whether the same phenomenon occurs even if the environment is changed.

So I prepared a laptop for Ivy Bridge.

I performed the same test with the following specs, it also occurred in standard Windows.

So I decided to ask questions again in this community.

Test PC spec:

Model: HP ProBook 4540s

CPU: Intel Core i 5 - 3210 M 2.5 GHz

RAM: 4 GB

Graphics: Intel HD Graphics 4000

OS: Windows 8 Pro 64bit (clean installation)

I applied version 10.18.10.3958 of intel graphics driver to the above PC and executed the attached HTML as the first post.

Then, the phenomenon that IE stops occurs.

I applied version 10.18.10.4885, but IE will stop in the same way.

What should I do in order to find the cause of the problem?

Reference URL:

https://embedded.communities.intel.com/message/21537 https://embedded.communities.intel.com/message/21537

thanks.

Re: Problems with h264 video display

idata — Mon, 16 Apr 2018 23:56:45 GMT

Hello Hiro-miz,

Keep in mind that in this forum we support different Intel products such as Intel® Processors, Intel® Compute Sticks, Intel® NUC kits, among others. Because you are developing an application, you should contact another community.

Please refer to the Developing Games & Graphics on Intel community below:

https://software.intel.com/en-us/forums/developing-games-and-graphics-on-intel

Wanner G.