topic Re: 2560x1080 resolution not available (HD 5500) in Graphics

2560x1080 resolution not available (HD 5500)

JAard — Fri, 04 Aug 2017 09:06:31 GMT

Hi,

I'm using a ThinkPad X250 (20CM006RZA) with an http://www.lg.com/us/monitors/lg-25UM58-P-ultrawide-monitor LG 25UM58-P monitor connected via a https://www.astrumworld.com/sa/en/display-adapters/314-mini-display-hdmi.html Mini Display HDMI Adapter.

I am only able to select 1920x1080 as an available resolution on the monitor, and when attempting to create a custom resolution it indicates that there is insufficient bandwidth.

Any assistance would be greatly appreciated, as I have now purchased a monitor and adaptor I am unable to use.

Re: 2560x1080 resolution not available (HD 5500)

Stefan3D — Fri, 04 Aug 2017 14:15:50 GMT

For reference:

I have an Acer laptop with HD5500 connected straight via HDMI to an LG 26UM66

Bandwidth is sufficient.

I guess your system is confused by the adapter.

Did you try a miniDP-DP connector?

Otherwise try different driver versions. Generic or from manufacturer.

Re: 2560x1080 resolution not available (HD 5500)

JAard — Fri, 04 Aug 2017 14:35:17 GMT

Thank you for your comment.

I am, to be honest, worried that it is an adaptor issue due to the fact that the adaptor was very expensive and is non-returnable. Due to this, I do need to make sure that I examine other options before acquiring further hardware.

I have updated the driver, but was unable to use the Generic driver (which is far more recent), as the Lenovo system refused to install the Intel driver.

Re: 2560x1080 resolution not available (HD 5500)

Stefan3D — Fri, 04 Aug 2017 14:43:37 GMT

Windows update offers the latest build 4703 for Lenovo OEM

http://download.windowsupdate.com/d/msdownload/update/driver/drvs/2017/07/c3c8cc14-7605-4cbe-b565-a71d775947ca_0b52c0f0666ffee5954cdbc41b13ab76007827c7.cab http://download.windowsupdate.com/d/msdownload/update/driver/drvs/2017/07/c3c8cc14-7605-4cbe-b565-a71d775947ca_0b52c0f06…

Install this or the generic driver build via "have disk method" as described at:

http://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

Treat CAB like ZIP

Re: 2560x1080 resolution not available (HD 5500)

Stefan3D — Mon, 07 Aug 2017 15:22:29 GMT

Did you succeed in installing new driver as described?

Meanwhile i bought a "straight mini-DP to DP cable" since i'm planning to buy a new laptop later this year.

It's only http://www.ebay.de/itm/Video-Kabel-1m-mini-DisplayPort-Stecker-DisplayPort-Stecker/311732442965?_trksid=p2060778.c100276.m3476&_trkparms=aid%3D222007%26algo%3DSIM.MBE%26ao%3D1%26asc%3D20140725133650%26meid%3Dd5bbd957f49b42cc8540ac6564cf382d%26pid%3D100276%26rk%3D1%26rkt%3D4%26sd%3D311708872663 6 bucks on ebay Germany

Re: 2560x1080 resolution not available (HD 5500)

JAard — Mon, 07 Aug 2017 15:43:14 GMT

Hi Stefan,

Thanks again for your help, and follow up. I'm away from the computer until later this week. When I return I shall try the driver update.

The adapter I bought here was the equivalent of 33 Euros!

Re: 2560x1080 resolution not available (HD 5500)

JAard — Tue, 22 Aug 2017 10:03:59 GMT

Hi Stefan,

I finally got a chance to try the driver, and followed the process as per the link(s). It ruminated on the install for a time, and eventually said there was an error with installing the driver, as it did not support the version of windows on the computer.

I am a bit mystified.

Re: 2560x1080 resolution not available (HD 5500)

Stefan3D — Tue, 22 Aug 2017 14:54:22 GMT

copacetic schrieb:

... as it did not support the version of windows on the computer....

You never mentioned which one you use.

Check Detailed Description at https://downloadcenter.intel.com/download/26984/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=81497 https://downloadcenter.intel.com/download/26984/Graphics-Intel-Graphics-Driver-for-Windows-15-40-?product=81497