topic Re: updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver? in Graphics

updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

LDeic — Wed, 18 Jan 2017 23:23:10 GMT

graphics driver not compatible so can it be uninstalled and another installed?

If so, which one and how?

Re: updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

idata — Thu, 19 Jan 2017 17:25:45 GMT

Hi,

I would like to have additional information about your system configuration. Please run the following utility and attach the results.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility

In order to attach files, make sure you select the "Advanced Editor" option in the top right of your reply window. You will then be presented with an attach file dialogue at the bottom of the reply.

Allan

Re: updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

LDeic — Fri, 20 Jan 2017 04:48:48 GMT

I do not see "Advanced Editor" option in the top right of reply window.

Re: updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

idata — Fri, 20 Jan 2017 13:51:21 GMT

Please see the attachment.

Additionally, Intel offers chat support for your convenience.

http://www.intel.com/content/www/us/en/support/contact-support.html Live chat for Intel® graphics

Allan.

Re: updated Windows Essentials to 2012. cannot run. Graphics driver INtel(R) HD Graphics Family not compatible. No updates available. Can I uninstall this driver and install newer driver?

idata — Wed, 25 Jan 2017 14:48:00 GMT

Were you able to get the system information?

Allan.