topic Re: I need help please in Graphics

I need help please

CFair2 — Wed, 01 Jun 2016 08:07:52 GMT

I just downloaded the Intel driver updater and downloaded the latest update available for my Intel graphics HD 5500 Driver and I tried playing one of my games on steam and all I could see is red dots all over my screen and I don't know what to do about it, can anybody please help me with my problem

Re: I need help please

idata — Thu, 02 Jun 2016 16:54:55 GMT

Hello, ChickenFuzzNuts:

I am sorry to hear you are having this behavior from your system but lets find a solution for it.

In order to do so, please provide me with the following information.

1. Fill out the form in here /thread/77761 https://communities.intel.com/thread/77761

2. Intel® System Support Utility report

How to get that report?

-Access: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

-Download the utility

-Scan your system with the utility

-Export the report and attach it to your answer with the advanced editor option

Regards,

Esteban C

Re: I need help please

idata — Sat, 11 Jun 2016 18:59:15 GMT

Hello, ChickenFuzzNuts:

I was checking this thread and I would like to know if there is any update regarding the information requested previously.

I look forward to hearing from you.

Regards,

Esteban C

Re: I need help please

idata — Thu, 14 Jul 2016 20:55:57 GMT

Hi, ChickenFuzzNuts:

I was curious about the issue you were having with the games from Steam.

Are you still experiencing?

Hope can hear from you 🙂

Regards,

Esteban C