topic Re: HD Graphics 610 - Don't meet minimum requirements in Graphics

HD Graphics 610 - Don't meet minimum requirements

BGarc2 — Wed, 18 Jan 2017 20:56:01 GMT

I'm trying to install a graphics driver for my G4560 with HD610 but I am met with an error message of not meeting minimum requirements. I've been having a look around this forum and it seems like a lot of us have the same issue. This thread is of particular interest:

Would that driver work for me? If not, would anyone be able to explain how I can modify the 15.45.10.4552 driver for the HD610?

Many thanks.

Re: HD Graphics 610 - Don't meet minimum requirements

idata — Sat, 21 Jan 2017 01:57:42 GMT

Hello Benjii,

I will be more than glad to assist you with your concern.

Could you please provide me the model of your laptop, desktop or Intel device?

Could you please provide me with the processor model?

As soon as you reply I will continue with the investigation of your concern.

Best regards,

Angie

Re: HD Graphics 610 - Don't meet minimum requirements

BGarc2 — Sat, 21 Jan 2017 02:09:57 GMT

Hi,

I've already talked to customer support, in short, he said there's nothing he could do except for pass my info onto the driver team. Here's my case # 7002318348. It seems drivers haven't yet been released for HD610 yet.

In answer to your questions though, my specs are:

Pentium G4560

8GB DDR4

ASUS H110I-Plus

Win10 x64

Thanks,

Benjii

Re: HD Graphics 610 - Don't meet minimum requirements

idata — Tue, 24 Jan 2017 03:01:11 GMT

Hello Benjii,

I would like to know if you will need further assistance at my end?

Please do not hesitate to let me know.

I am looking forward to hearing from you.

Regards,

Angie.

Re: HD Graphics 610 - Don't meet minimum requirements

idata — Fri, 03 Feb 2017 00:01:05 GMT

Hello Benjii,

After further investigation, I would like to inform you that the Intel® HD Graphics 610 driver is not available in the download center yet, the only graphics drivers available are the Intel® HD Graphics 615 and Intel® HD Graphics 620, that's the reason why you were getting the errors while trying to install the driver.

The Intel® HD Graphics 610 should be available at any moment soon, I recommend you to visit https://downloadcenter.intel.com/ downloadcenter.intel.com at least once every two days until the driver is released.

On the other hand, you can also contact https://www.asus.com/us/support/CallUs/ Asus Support as the drivers are given to the system manufacturers first.

Hope this information helps.

Don't hesitate in replying to this thread if you need further assistance.

Regards,

Juan Carlos

Re: HD Graphics 610 - Don't meet minimum requirements

idata — Sat, 11 Feb 2017 00:42:57 GMT

Hello Benjii,

I would like to inform that the Intel® HD Graphics 610 driver is available now.

https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-?product=98910 Intel® Graphics Driver for Windows

Hope this solves the issue you were having.

Please let me know how it goes.

Regards,

Juan Carlos.

Re: HD Graphics 610 - Don't meet minimum requirements

idata — Sat, 18 Feb 2017 00:53:22 GMT

Hello Benjii,

I was reviewing this thread and I was wondering if you were able to update the graphics driver.

Please don't hesitate in replying to this post in case you need further assistance.

Regards,

Juan Carlos

Re: HD Graphics 610 - Don't meet minimum requirements

BGarc2 — Sat, 18 Feb 2017 01:00:33 GMT

Hi,

I tested the updated driver and it works great! 4k playback is now smooth.

Thanks

Re: HD Graphics 610 - Don't meet minimum requirements

idata — Sat, 18 Feb 2017 01:04:14 GMT

Hi Benjii,

I am glad to know the new driver fixed the issue.

Please don't hesitate in contacting us back if you need further assistance.

Regards,

Juan Carlos