topic Flashing screen in Graphics

Flashing screen

OGila — Thu, 07 Dec 2017 11:19:28 GMT

i have intel hd grafic 630

I am connected to both a computer screen and a TV screen on an HDMI connection

When I see cables on TV and turn off the TV and then turn back on,

my computer screen pops up, and it stops only when I switch to the computer's HDMI connection to the TV.

Then I can switch to connect the cables back.

Hope my problem has been understood

idata — Thu, 07 Dec 2017 18:14:04 GMT

Hi ofirgilad,

I understand the screen flickers when changing TV to HDMI connection. Let me help you on this matter.

At this point, I would like to get additional information about your system, please run the following utility and attach the results.

Also, please confirm if you are using direct HDMI cables like HDMI to HDMI.

Thank you for your time.

Allan J.

idata — Wed, 13 Dec 2017 14:24:08 GMT

Hi ofirgilad,

I need to know if you still need assistance on this matter, I will need the system configuration, please run the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Intel® System Support Utility for Windows* and attach results.

Thanks

Allan J.