Driver Updating Help Needed

DHart5 — Sat, 04 Jun 2016 13:12:47 GMT

I haven't been able to update my graphics driver for the past few months. Now it's starting to crash a lot and I still can't update it even using the Intel Driver Update Utility. Every time I try to update I get this error "this computer does not meet the minimum requirements for installing the software." What do I do to fix this?

I've attached an image of the message and my system if that helps.

Re: Driver Updating Help Needed

idata — Thu, 09 Jun 2016 15:19:02 GMT

Hi Shonicss4,

The pc manufacturers customize our drivers according to their settings; our generic drivers usually don't work.

I suggest you the following options:

Install the latest graphics drivers from Hewlett Packard website:

http://support.hp.com/us-en/drivers http://support.hp.com/us-en/drivers

The second option, try to install the latest generic driver from Intel's website version 4424

https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497 https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=81497

Install it using the manual option.

1-Download the zip file of the driver from downloadcenter, unzip and keep file in the desktop.

2-Turn Internet connection off

3-Go to device manager>Display Adapter, right click Intel HD graphics and select uninstall driver (check delete box)

4-Restart the computer

5-Go to device manager>Display Adapter, right click over Microsoft generic driver select Update driver, browse search for graphics folder at desktop (step 1)

6-Restart system and review graphics driver version installed from device manager or Graphics control Panel.

Regards,

MikeC

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Driver Updating Help Needed

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