topic Help with drivers, and graphics issues in Graphics

Help with drivers, and graphics issues

AKiny — Mon, 09 May 2016 19:59:55 GMT

Hello, so I am wondering why I am not able to use a direct X greater than 10. I am also no longer able to play mine craft because of issues i'm getting from "pixel acceleration and open GL" I've been on windows previous versions with direct X 11, and able to play mine craft, but now I am stuck with this. I also feel like my drivers are out of date. Can someone please assist me?

Intel® HD Graphics (Core i3)

Report Date: 5/9/2016

Report Time[hr:mm:ss]: 22:43:30

Driver Version: 8.15.10.2900

Operating System: (6.2.9200)

Default Language: English (United States)

DirectX* Version: 10.1

Physical Memory: 2485 MB

Minimum Graphics Memory: 32 MB

Maximum Graphics Memory: 1306 MB

Graphics Memory in Use: 135 MB

Processor: x86 Family 6 Model 37 Stepping 5

Processor Speed: 2394 MHz

Vendor ID: 8086

Device ID: 0046

Device Revision: 02

* Accelerator Information *

Accelerator in Use: Intel(R) HD Graphics

Video BIOS: 2033.0

Current Graphics Mode: 1600 by 900

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Built-in Display *

Monitor Name: Generic PnP Monitor

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 14.96 inches

Vertical: 08.27 inches

Monitor Supported Modes:

1600 by 900 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 4C A3 4B 54 00 00 00 00

00 12 01 03 80 26 15 78 0A 85 95 99 57 4F 8F 26

21 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 20 2A 40 24 61 84 32 30 30 20

26 00 7E D6 10 00 00 19 00 00 00 0F 00 00 00 00

00 00 00 00 00 1E B4 02 74 00 00 00 00 FE 00 53

41 4D 53 55 4E 47 0A 20 20 20 20 20 00 00 00 FE

00 4C 54 4E 31 37 33 4B 54 30 31 30 30 30 00 26

* Other names and brands are the property of their respective owners. *

Thanks/

Re: Help with drivers, and graphics issues

idata — Tue, 10 May 2016 22:00:53 GMT

Hi akidnamedandy,

I would be glad to help you. I need to collect more information of your system. Please download and run our Intel® System Support Utility tool and send me the results. With these information I will try to solve the issue.

Available in the link below

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600

Regards,

Mike C

Re: Help with drivers, and graphics issues

AKiny — Thu, 12 May 2016 18:16:27 GMT

Okay. Sorry for the late reply. Here's the information the scan gave me. I didn't know how to attach it properly.

Operating System:Microsoft Windows 10 Pro(10.0.10586 Build 10586)Physical Memory (Installed):6 GBProcessor :Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHzSystem Type:X86-based PCDisplay Adapter(s):Intel(R) HD Graphics8.15.10.2900System Manufacturer:Hewlett-PackardSystem Model:1439Network Adapter(s):avast! SecureLine TAP Adapter v39.0.0.10Broadcom 4313 802.11b/g/n5.60.350.23Disk(s):Generic- Multi-Card USB Device6.23 GB (available)10.0.10586.0WDC WD5000BEKT-00KA9T0254.08 GB (available)10.0.10586.0

Re: Help with drivers, and graphics issues

idata — Fri, 13 May 2016 16:44:37 GMT

Hi akidnamedandy,

The features supported by Intel® HD Graphics on your first generation Core™ processor are below: