topic Re: Display Driver Stopped Responding and Has Recovered in Graphics

Display Driver Stopped Responding and Has Recovered

RŁyźn — Sun, 14 Jan 2018 16:30:57 GMT

Hello all.

For about two weeks I'm occuring that problem. This graphics issue sometimes end with blue screen of death with error "VIDEO_SCHEDULER_INTERNAL_ERROR" and laptop is restarting.

Sometimes when using videos on YT/Facebook everything freezes, then goes:

and after it everything is going well.

OS - Win10

Intel HD Graphics 520

v. 20.19.15.4360

What can I do to fight this issue?

Thanks for any help.

Re: Display Driver Stopped Responding and Has Recovered

Stefan3D — Sun, 14 Jan 2018 16:41:43 GMT

Try drivers from this list https://downloadcenter.intel.com/product/88355/Intel-HD-Graphics-520 Downloads for Intel® HD Graphics 520

Select OS from right pull-down menu. Hit "show more".

To bypass message "best driver is already installed" or "computer is not validated" install driver via have disk method as described at:

https://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

Re: Display Driver Stopped Responding and Has Recovered

RŁyźn — Sun, 14 Jan 2018 21:10:05 GMT

OK, I tried to do everything manual and after I try to choose the file from Graphics and "OK" it says, that the specified folder do not contains a proper driver for this device.. blah"

Re: Display Driver Stopped Responding and Has Recovered

Stefan3D — Mon, 15 Jan 2018 17:23:45 GMT

Upload a report from https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Intel® System Support Utility for Windows*

Re: Display Driver Stopped Responding and Has Recovered

RŁyźn — Fri, 19 Jan 2018 18:37:47 GMT

Ok, here it is

Re: Display Driver Stopped Responding and Has Recovered

Stefan3D — Fri, 19 Jan 2018 19:10:47 GMT

You are using an out-dated version 10586 of Windows 10.

Current drivers require "Anniversary update" or newer as stated in Installation_Readme.txt

Check out https://en.wikipedia.org/wiki/Windows_10_version_history Windows 10 version history - Wikipedia

Re: Display Driver Stopped Responding and Has Recovered

RŁyźn — Sun, 21 Jan 2018 21:24:06 GMT

K, updated it to version 1709.

Re: Display Driver Stopped Responding and Has Recovered

RŁyźn — Mon, 22 Jan 2018 21:18:25 GMT

It seems that the problem is gone. Thanks a lot, You are the great one!