HD Graphics 4000 - Drivers can not upgrade

JPAGE3 — Tue, 21 Nov 2017 03:17:18 GMT

Hello !

I am from France, so excuse my poor english.

I have the following configuration (get with the Intel IHM) :

Report Date: 11/21/2017

Report Time[hh:mm:ss]: 10:51:49

Driver Version: 8.15.10.2752

Operating System: Windows 7 Service Pack 1(6.1.7601)

Default Language: Japanese (Japan)

DirectX* Version: 11.0

Physical Memory: 12207 MB

Minimum Graphics Memory: 32 MB

Maximum Graphics Memory: 1696 MB

Graphics Memory in Use: 444 MB

Processor: Intel64 Family 6 Model 58 Stepping 9

Processor Speed: 2294 MHz

Vendor ID: 8086

Device ID: 0166

Device Revision: 09

I do not know if it is clear with this report, but the CPU is a i7-3610QM @ 2,30GHz (8 CPUs).

When i run the online tool to check intel devices, the tool detects well that the drivers versions are the 8.15.etc... and that the latests versions are

Version à jour: x.x.x.4653

Date de publication: 23 mai 2017

Taille: 132 Mo

Ce téléchargement installe le pilote graphique Intel® version 15.33.45.4653 pour Windows 7 *, Windows 8.1* et Windows® 10.

( Updated Version: x.x.x.4653

Release Date: May 23, 2017

Size: 132 MB

This download record installs Intel® Graphics Driver version 15.33.45.4653 for Windows 7*, Windows 8.1*, and Windows® 10.)

First problem : no link here, and it says on the right side of the panel : Mises à jour disponibles (0) (Updates available (0))

I am not sure why it says there are no updates available while it tells me there are updated versions of the drivers existing.

So, it is not clear if :

-> the HD Graphics 4000 is not supported anymore and farther than the 8.15.10.2752 version of the drivers

-> find the update by yourself

So, i search and find the win64_153345.4653.exe which is the installer for the updated drivers, except that when i run it, it stops and give an error message saying my system is not supported. Which is strange as Win7 64 is said to be supported by this version of the drivers.

May i ask where i am wrong, please ?

Have a nice day.

Re: HD Graphics 4000 - Drivers can not upgrade

Stefan3D — Tue, 21 Nov 2017 17:27:45 GMT

Download driver in ZIP format from https://downloadcenter.intel.com/fr/download/26813/Intel-Graphics-Driver-for-Windows-15-33-?product=81499 Télécharger Pilote Intel® GMA pour Windows * [15.33]

Install driver via "have disk method" as described at:

http://www.windowscentral.com/how-install-intel-beta-graphics-drivers-surface

(ignore prolog about MS surface)

Re: HD Graphics 4000 - Drivers can not upgrade

JPAGE3 — Sun, 10 Dec 2017 17:50:57 GMT

Hello !

Sorry for this late answer (end of the year rush, as some may know...).

Thank you very much for the answer, it has worked perfectly fine ! It is a bit of hooky way, but at least, it works well (it remembers me of printers...).

Have a nice enf of the year !

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HD Graphics 4000 - Drivers can not upgrade

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