topic Re: dota 2 freezes hard in Graphics

dota 2 freezes hard

aalex351 — Thu, 03 Nov 2016 10:18:25 GMT

I have i3 6100 with intel hd graphics 530

In the game Dota 2, in some cases deadly hangs image helps only the removal of the problem, because you can wait forever. By the way the sound keeps going. Driver version 21.20.16.4534

AVG FPS 60 all time

Re: dota 2 freezes hard

idata — Thu, 03 Nov 2016 16:11:06 GMT

Hello katashi123:

In order to better assist you, we just need the following information:

What is the model of the motherboard?

If this is a laptop, what is the model of the laptop?

Are you using an external video card?

Did the game worked fine before?

Which Windows version are you using?

How many memory sticks are you using?

Any questions, please let me know.

Alberto

Re: dota 2 freezes hard

aalex351 — Thu, 03 Nov 2016 16:18:18 GMT

Asus H110M-K

no external video card

No + there were different versions of the driver

Win 10 x64 Pro

4gb + 4gb

Re: dota 2 freezes hard

idata — Thu, 03 Nov 2016 17:54:54 GMT

Hello katashi123:

Thank you very much for that information.

Since the processor is working with Intel® HD Graphics 530 controller, please try to un-install the correct graphics driver manually and the install the ones below manually as well:

Un-install driver manually:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005598.html

Install driver manually:

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html

We can try driver 4501 first:

https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26228/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

If that does not work, we can try beta driver 4539:

https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/26347/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

If after trying the drivers above the problem remains, then we can try the graphics driver provided by ASUS, look for VGA:

https://www.asus.com/Motherboards/H110M-K/HelpDesk_Download/ https://www.asus.com/Motherboards/H110M-K/HelpDesk_Download/

Also a BIOS update to the latest version is recommended, you can find it on the link above, latest version is 2003.

On the following link you will find the recommended settings for playing Dota 2, you can always try that as well:

https://gameplay.intel.com/GamesSettings/8616/90729/intel-core-i3-6100-processor-br-3m-cache-3-70-ghz- https://gameplay.intel.com/GamesSettings/8616/90729/intel-core-i3-6100-processor-br-3m-cache-3-70-ghz-

Any questions, please let me know.

Alberto

Re: dota 2 freezes hard

idata — Fri, 11 Nov 2016 02:08:31 GMT

Hello katashi123:

I just wanted to check if the information provided previously was useful for you, and if the issue was resolved or if it still persists?

Any questions, please let me know.

Alberto