HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

JPlum — Mon, 04 May 2015 17:40:13 GMT

Hello,

I just built a new machine with the integrated HD graphics 4600. It's connected to an Auria 27" EQ276W monitor via DVI cable. Currently only a single monitor, but will have two monitors once I get the resolution issue fixed. This monitor supports 2560 x 1440 via DVI, but on this setup the top resolution I'm able to get is 1920 x 1080.

Obvious question then is how can I get the support for 2560 x 1440??

Thank you.

Here's the graphics information report:

Intel(R) HD Graphics 4600

Report Date: Monday, May 04, 2015

Report Time [hh:mm:ss]: 12:34:50 PM

Driver Version: 10.18.14.4170

Operating System: Windows* 7 Professional (6.1.7601)

Default Language: English (United States)

Physical Memory: 15821 MB

Vendor ID: 8086

Device ID: 0412

Device Revision: 06

Video BIOS: 1035.0

Current Resolution: 1920 x 1080

Processor: Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz

Processor Speed: 3500 MHz

Processor Graphics in Use: Intel(R) HD Graphics 4600

Shader Version: 5.0

OpenGL* Version: 4.3

OpenCL* Version: 1.2

* Microsoft DirectX* *

Runtime Version: 11.0

Hardware-Supported Version: 11.0

* Devices connected to the Graphics Accelerator *

Active Displays: 1

* Digital Display *

Display Type: Digital

Serial Number: YU2012010001

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: HDMI

Device Type: Digital Display

Maximum Image Size

Horizontal Size: 23.62 inches

Vertical Size: 13.39 inches

Supported Modes

640 x 480 (60p Hz)

640 x 480 (75p Hz)

720 x 400 (70p Hz)

800 x 600 (60p Hz)

800 x 600 (72p Hz)

800 x 600 (75p Hz)

1024 x 768 (60p Hz)

1024 x 768 (75p Hz)

1152 x 864 (75p Hz)

1280 x 1024 (75p Hz)

1280 x 720 (60p Hz)

1280 x 1024 (60p Hz)

1440 x 900 (60p Hz)

1680 x 1050 (60p Hz)

1920 x 1080 (60p Hz)

2560 x 1440 (60p Hz)

Power Management Support

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 5D F2 60 27 00 00 00 00

01 16 01 04 A1 3C 22 78 3A 6F B1 A7 55 4C 9E 25

0C 50 54 A5 CB 00 71 4F 81 C0 81 80 95 00 B3 00

D1 C0 01 01 01 01 56 5E 00 A0 A0 A0 29 50 30 20

35 00 55 50 21 00 00 1E 00 00 00 FF 00 59 55 32

30 31 32 30 31 30 30 30 31 0A 00 00 00 FD 00 17

4C 0F 63 19 00 0A 20 20 20 20 20 20 00 00 00 FC

00 54 42 44 0A 20 20 20 20 20 20 20 20 20 00 70

* Other names and brands are the property of their respective owners.

Re: HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

JPlum — Mon, 04 May 2015 21:56:41 GMT

FYI I tried the setup with an HDMI cable and the the 2560 x 1440 resolution works.

Re: HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

Jose_H_Intel1 — Tue, 05 May 2015 21:29:31 GMT

It could be related to the cable. We suggest a high quality straight HDMI cable.

Is the monitor model properly detected in Device Manager?

Re: HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

JPlum — Fri, 08 May 2015 02:57:09 GMT

Yeah, we tried HDMI and then it worked. However, this monitor had previously worked fine with a DVI cable and an Invidia GT9500 card, so was surprised it didn't work with the HD Graphics 4600. We also allocated 512mb of RAM.

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HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

Re: HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

Re: HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue

Re: HD Graphics 4600 and Auria EQ276W Monitor Resolution Issue