topic Re: OpenGL problem with laptop (Ore someting else?) in Graphics

OpenGL problem with laptop (Ore someting else?)

RKlas1 — Thu, 25 Jan 2018 12:30:09 GMT

(Antwoord in het Nederlands is fijn)

Hi everybody,

After reinstall Windows 10 my laptop. Asus Kij70 can't play Minecraft anymore, Before reinstalling windows 10 it worked.

This is the Minecraft report of the problem:

The game crashed whilst initializing game

Error: org.lwjgl.LWJGLException: Pixel format not accelerated

Couldn't set pixel format org.lwjgl.LWJGLException: Pixel format not accelerated at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method) at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52) at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:247) at org.lwjgl.opengl.Display.createWindow(Display.java:306) at org.lwjgl.opengl.Display.create(Display.java:848) at org.lwjgl.opengl.Display.create(Display.java:757) at bib.at(SourceFile:622) at bib.aq(SourceFile:458) at bib.a(SourceFile:404) at net.minecraft.client.main.Main.main(SourceFile:123)

I have installed the latest drivers etc.

Is there anyone who can help me (and my son) I have googled a lot about tis problem. Weird is that before reinstalling Windows 10 the game worked perfectly.

Re: OpenGL problem with laptop (Ore someting else?)

idata — Mon, 29 Jan 2018 23:30:08 GMT

Hello

Thank you for joining the community

To assist you better in this situation could you follow this for us to know more information your system?

On the keyboard, press WinLogo key + R.
In the Run box please type dxdiag and hit Enter.
Copy all the information (Ctrl+C) and paste it here (Ctrl+V) so I can take a look.

Regards,

Leonardo C.

Re: OpenGL problem with laptop (Ore someting else?)

RKlas1 — Tue, 30 Jan 2018 09:39:29 GMT

Tnx for the reply........

------------------

System Information

------------------

Time of this report: 1/30/2018, 09:36:54

Machine name: ENZETBEE

Machine Id: {C1ACEDCB-6B34-489D-948E-7F0FDE77B37F}

Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)

Language: Dutch (Regional Setting: Dutch)

System Manufacturer: ASUSTeK Computer Inc.

System Model: K70IJ

BIOS: Default System BIOS

Processor: Celeron(R) Dual-Core CPU T3100 @ 1.90GHz (2 CPUs), ~1.9GHz

Memory: 3072MB RAM

Available OS Memory: 3038MB RAM

Page File: 1943MB used, 2373MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 96 DPI (100 percent)

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.16299.0015 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)

Manufacturer: Intel Corporation

Chip type: Mobile Intel(R) 4 Series Express Chipset Family

DAC type: Internal

Device Type: Full Device

Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_18621043&REV_09

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 1582 MB

Dedicated Memory: 64 MB

Shared Memory: 1518 MB

Current Mode: 1600 x 900 (32 bit) (60Hz)

HDR Support: Not Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red(0.600109,0.340344), Green(0.310070,0.560070), Blue(0.150891,0.130383), White Point(0.313977,0.329602)

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: SEC544B

Native Mode: 1600 x 900(p) (59.998Hz)

Output Type: Internal

Monitor Advanced Color Capabilities: None

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Driver Name: igdumd64.dll,igd10umd64.dll

Driver File Version: 8.15.0010.2702 (English)

Driver Version: 8.15.10.2702

DDI Version: 10

Feature Levels: 10_0,9_1

Driver Model: WDDM 1.1

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported by Graphics driver

Hybrid Graphics GPU: Not Applicable

Power P-states: Not Applicable

Driver Attributes: Final Retail

Driver Date/Size: 11-3-2013 01:00:00, 6593816 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B78E66-6902-11CF-7D79-6838A9C2C535}

Vendor ID: 0x8086

Device ID: 0x2A42

SubSys ID: 0x18621043

Revision ID: 0x0009

Driver Strong Name: oem3.inf:5f63e5348ad1f097:iCNT0:8.15.10.2702:pci\ven_8086&dev_2a42

Rank Of Driver: 00EC2001

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_MOCOMP DXVA2_ModeWMV9_MoComp DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_MoComp DXVA2_ModeVC1_IDCT

Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch

{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend

{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering

{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProces...

Re: OpenGL problem with laptop (Ore someting else?)

idata — Tue, 30 Jan 2018 18:48:06 GMT

Hello Cowboyroy

Thank you for your response and the information of the system

You are having this issue because the graphics controller you have supports up to Windows® 7 and you have Windows® 10. Intel® will not be releasing a Windows 10® graphics driver for this controller. We believe that at some point new hardware is needed to get the most out of new software. Intel® has delivered many exciting new hardware features that are supported in Windows® 10 on newer hardware. Hardware codec acceleration, display support, and others are amongst many new features supported by the 4th Generation Intel® Core™ and newer Intel® processors. I would recommend you to downgrade to Windows® 7 to get full support of the controller.

Regards,

Leonardo C.

Re: OpenGL problem with laptop (Ore someting else?)

RKlas1 — Thu, 01 Feb 2018 07:46:59 GMT

Hello Leonardo,

Tnx for looking at my problem......

Weird is before I re-installed Windows 10 everything works with the game.

I just cleaned-up the laptop...... its also the same version of Windows 10.

I think nobody can help me and i tried everything in Windows 10 to solve this problem.

Downgrading to Windows 7 is the only way.

Thanks anyway

Roy

Re: OpenGL problem with laptop (Ore someting else?)

PLiv — Thu, 01 Feb 2018 20:17:35 GMT

You don't have to downgrade. The solution is to create/use a compatibility shim for Java.

If you are running MineCraft with 64-bit Java I created a shim for myself which should work for you as well.

I attached it to this reply. Just extract it and double-click install.cmd. I implemented elevation request in the install script itself.

I helped someone a while back with the exact same issue. You probably want to read about it:

/thread/120032 https://communities.intel.com/thread/120032

I also made a video about how to create shims like these from scratch which I linked in that thread.

The reason why it worked in the past for you is because you where running an out-of-date version of Java or an out-of-date version of MineCraft that was using an out-of-date local copy of Java. You hit this issue for Java if you have a SandyBridge or older CPU, you are running Java 8 Update 60 or newer and you are running Windows 10. Other programs are affected in similar fashion if they advertise Windows 10 support to Windows.