topic Re: Intel graphics 630 openGl problem in Graphics

Intel graphics 630 openGl problem

MYako — Sun, 12 Mar 2017 10:55:59 GMT

Hello, I have a system with i7 7700 and with Intel Graphics HD 630 only. All my drivers are up-to-date. But i have error when start using programm uosteam and same uo assist: OpenGl Es error "can't find the name of Intel ICD OpenGL driver"

Re: Intel graphics 630 openGl problem

idata — Mon, 13 Mar 2017 18:01:25 GMT

Hello Maksim70rus,

Thank you for joining the Graphics community.

I would like to check if this error is also present with our previous driver .4590. Could you please give it a try and share your results? Below you will find some helpful suggestions to uninstall and reinstall this driver.

Uninstalling current driver installed;

Open the Device Manager.
Expand the Display Adapters section.
Find the Intel Graphics Driver.
Right click Intel Graphics Driver and select Uninstall.
Select the check box Delete the driver software for this device.
Reboot the computer after uninstall process has finished.

Installing driver .4590;

https://downloadcenter.intel.com/download/26563/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=98909 Download Intel® Graphics Driver for Windows* [15.45]

http://www.intel.com/content/www/us/en/support/graphics-drivers/000005629.html Manually Install an Intel® Graphics Driver in Windows® 10 and Windows...

Let me know how it goes, I am interested in your results.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

MYako — Tue, 14 Mar 2017 11:17:42 GMT

with previous driver .4590 the problem is not solved, the start error has remained. When I used windows 7 with standard drivers was not this problem , after installation Windows 10 with drivers from Intel there was an error. Complete removal of the driver did not solve the problem in Windows 10.

Re: Intel graphics 630 openGl problem

idata — Wed, 15 Mar 2017 18:54:09 GMT

Thank you for that information.

Now that you mentioned about the basic driver in Windows 7, is there any chance you can test the basic driver in Windows® 10? You would only have to remove the driver with the steps mentioned above and Windows will reinstall the basic driver.

Please let me know if is possible for you to test this suggestion.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

idata — Tue, 21 Mar 2017 16:53:28 GMT

Maksim70rus, were you able to follow the suggestion I mentioned before?

Regards,

Amy.

Re: Intel graphics 630 openGl problem

MYako — Wed, 22 Mar 2017 11:25:49 GMT

with basic driver in Windows10 The problem did not go away, I instal Oracle VM VirtualBox with windows 7 and basic video driver, in windows 7 uosteam work without error

Re: Intel graphics 630 openGl problem

idata — Wed, 22 Mar 2017 19:14:51 GMT

Maksim70rus, thank you very much for that information.

At this stage, I would like share with you the following conversation; /thread/110921 https://communities.intel.com/thread/110921. There you will find a report on the same issue you mentioned here, please check post # 29 for the resolution on this matter.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

idata — Tue, 28 Mar 2017 16:13:25 GMT

Maksim70rus, I would like to let you know that there is a new driver available released on 3/23/2017, version 4627. Is there any chance you can give it a try? Use the installation method mentioned before, and find the driver below;

Intel® HD Graphics .4627;

https://downloadcenter.intel.com/download/26669/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=98909 Download Intel® Graphics Driver for Windows* [15.45]

Please share your results.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

CGood5 — Wed, 29 Mar 2017 04:50:03 GMT

I am having the exact same issue as the original poster. I have done all of the same troubleshooting. I have found the newest driver also gives the same error. I just found though, that if i rollback to a driver all the way back from March 2016 - 20.19.15.4454 - the program launches without the error, but the program window and game that it launches end up extremely small like the resolution is wrong.

Re: Intel graphics 630 openGl problem

MYako — Wed, 29 Mar 2017 15:17:45 GMT

The problem did not go away with new driver, version 4627

Re: Intel graphics 630 openGl problem

idata — Wed, 29 Mar 2017 17:07:46 GMT

Maksim70rus, thank you for that information. Please let me review your thread, I will keep you posted as soon as possible.

MafiaStyle87, I will keep you posted too.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

idata — Wed, 05 Apr 2017 20:40:31 GMT

Hello all,

Maksim70rus, currently we are still reviewing this matter, and at this stage we need some information from you in order to proceed. We would like to know if there are some specifics steps you follow in order to encounter this error message, we would also need your DXdiag report, please generate this file one more time.

/thread/112250 MafiaStyle87, please attach this file too, find the instructions below to get this file.

DxDiag Instructions:

Click on the "Start Menu" -> Type "DxDiag" -> Press "Enter" -> Wait for the DirectX Diagnostic Tool to finish loading.

In the DirectX Diagnostic Tool, click "Save All Information" -> Save the file DxDiag.txt

Include DxDiag.txt as an attachment.

To attach a file, you must click "Use Advanced Editor" in the top right corner of the response box, then the "attach" option will appear in the bottom right corner of the response box.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

MYako — Mon, 10 Apr 2017 15:50:41 GMT

Keep

Re: Intel graphics 630 openGl problem

idata — Tue, 11 Apr 2017 16:09:16 GMT

Maksim70rus, thank you for the file.

I will update the thread as soon as possible.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

idata — Wed, 12 Apr 2017 20:06:26 GMT

Maksim70rus, can you share with me the steps you follow in order to encounter this error message?

Regards,

Amy.

Re: Intel graphics 630 openGl problem

idata — Mon, 17 Apr 2017 21:16:17 GMT

Maksim70rus, hope you were able to see my previous post. This information is vital in order to proceed with the research.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

CGood5 — Tue, 18 Apr 2017 14:08:01 GMT

I would imagine, like me, he launches the program. This message is generated when the program is launched, and you hit Ok on the Launcher. I have not done any further testing since I found the year old driver that works fine.

Re: Intel graphics 630 openGl problem

idata — Wed, 19 Apr 2017 17:39:46 GMT

/thread/112250 MafiaStyle87, thanks for that! Maybe you can share that version and help other users in the community, that would be great.

Regards,

Amy.

Re: Intel graphics 630 openGl problem

CGood5 — Wed, 19 Apr 2017 19:17:56 GMT

I did - please see my previous Replies

Re: Intel graphics 630 openGl problem

idata — Thu, 20 Apr 2017 16:09:24 GMT

I just wanted to double in case you were not referring to version .4454.

Thanks /thread/112250 MafiaStyle87.

Regards,

Amy.