I keep getting a bsod with igdkmd64.sys error

MHolm5 — Fri, 17 Mar 2017 14:24:59 GMT

I have a Lenovo IdeaPad Y700 15.6" laptop. I keep getting a igdkmd64.sys error. I have Windows 10 with Intel Core i5 6300HQ quad core processor. What can I do to fix this issue?

Re: I keep getting a bsod with igdkmd64.sys error

idata — Fri, 17 Mar 2017 20:57:26 GMT

Hello mariaholm,

Thank you for contacting the Intel community.

Please bear in mind that your best contact support is with your system manufacturer as they are more familiar with your system and how all the components interact with each other. Intel sells products to various OEM's (Original Equipment Manufacturers), who then integrate them, with other system components (power supplies, disk drives, add in cards, software, etc). These products may be customized to the OEM's specifications to have them work with the entire system configuration.

However, I suggest to update all your drivers and to update your BIOS, this will need to be done by accessing you computer manufacturer website or contact them. You should be able to get support from Lenovo here:

http://pcsupport.lenovo.com/cr/en/products/laptops-and-netbooks/ideapad-y-series-laptops/y700-15isk http://pcsupport.lenovo.com/cr/en/products/laptops-and-netbooks/ideapad-y-series-laptops/y700-15isk

Also, I found an article that can help you solve this issue, you can look at it here:

http://www.tomshardware.com/faq/id-3128594/fix-windows-error-igdkmd64-sys.html http://www.tomshardware.com/faq/id-3128594/fix-windows-error-igdkmd64-sys.html

NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.

Best regards,

Ivan.

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I keep getting a bsod with igdkmd64.sys error

Re: I keep getting a bsod with igdkmd64.sys error