topic Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3 in Graphics

Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

超王6 — Mon, 05 Feb 2018 15:45:14 GMT

Intel Management Engine Interface (MEI) Driver Unable to install at Shadow elf 3，Equipment Manager - system equipment does not have this, and will not be installed after the installation will not turn off power,Sorry, excuse me, my English is not very good!

I need you help！

Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

Stefan3D — Mon, 05 Feb 2018 16:07:44 GMT

This should be the right MEI driver for your chipset:

https://downloadmirror.intel.com/27104/eng/ME_Consumer_Win10_11.8.50.3426.zip https://downloadmirror.intel.com/27104/eng/ME_Consumer_Win10_11.8.50.3426.zip

Actually it installs DriverVer = 10/03/2017,11.7.0.1045

Can you add a screenshot from properties/details of c:\Windows\System32\drivers\TeeDriverW8x64.sys

I attached one for reference.

Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

超王6 — Tue, 06 Feb 2018 05:27:21 GMT

Do you put this file in the folder you said TeeDriverW8x64.sys?

It's not right to install it directly, and I don't have this file in my computer directory

Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

Stefan3D — Tue, 06 Feb 2018 08:50:29 GMT

No, don't copy it manually.

Windows should have already installed a basic version.

Check your management engine with \SA00086_Windows\DiscoveryTool.GUI\Intel-SA-00086-GUI.exe from

https://downloadmirror.intel.com/27150/eng/SA00086_Windows.zip https://downloadmirror.intel.com/27150/eng/SA00086_Windows.zip

I added another screenshot for reference.

Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

超王6 — Tue, 06 Feb 2018 10:49:20 GMT

Show the unknown, I tested another version 1703, the internal version 17083 is not good, the installation of the system is not, before the same. Is it the reason for the HP BIOS upgrade?

Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

Stefan3D — Tue, 06 Feb 2018 11:06:00 GMT

Very odd, the ME firmware seems to be missing in your BIOS.

That's why the Windows driver cannot be installed.

I suggest to contact HP support:

https://h30471.www3.hp.com/ 惠普官网社区 - 主页 - 惠普电脑及打印产品支持论坛

Re: Intel Management Engine Interface (MEI) Driver Unable to install at HP Shadow elf 3

超王6 — Tue, 06 Feb 2018 13:12:21 GMT

This should be the latest BIOS problem. I have fed back to HP, but I haven't received the message, and I hope HP will be able to solve it. Thank you very much for your help!