topic Re: INTEL HD GRAPHICS in Graphics

INTEL HD GRAPHICS

AKris13 — Wed, 25 Apr 2018 12:32:10 GMT

when i try to update my intel hd graphics driver it says setup failed to install one or more device drivers

Re: INTEL HD GRAPHICS

AlHill — Wed, 25 Apr 2018 12:38:18 GMT

Provide your processor model number and the operating system you are using.

Doc

Re: INTEL HD GRAPHICS

AKris13 — Thu, 26 Apr 2018 04:21:35 GMT

i am using win8.1 64-bit

Re: INTEL HD GRAPHICS

AlHill — Thu, 26 Apr 2018 04:35:23 GMT

You can find the latest graphics driver here:

https://downloadcenter.intel.com/download/27417/?product=74749 Download Intel® Graphics Driver for Windows* [15.33]

Doc

Re: INTEL HD GRAPHICS

AKris13 — Thu, 26 Apr 2018 06:08:58 GMT

already done that many times every time it shows like this

Re: INTEL HD GRAPHICS

AlHill — Thu, 26 Apr 2018 10:10:29 GMT

Ok, one of the Intel support staff will be able to help you.

Doc

Re: INTEL HD GRAPHICS

idata — Thu, 26 Apr 2018 17:59:40 GMT

Hello anoopkrishnan,

Thank you for joining the Intel Community Support.

Please try uninstalling the current Intel® Graphics Driver, reboot your computer and attempt to install it one more time.

You can find the link below:

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=74749

Also, to gather basic system information, please scan your computer using the DxDiag tool. Follow the steps below:

1. In the keyboard, press WinLogo key + R.

2. In the Run box please type dxdiag and hit Enter.

3. Click on Save All Information (save it in your desktop).

4. Attach the report to this thread.

Wanner G.

Re: INTEL HD GRAPHICS

AKris13 — Fri, 27 Apr 2018 14:23:35 GMT

tried that didn,t worked

Re: INTEL HD GRAPHICS

idata — Fri, 27 Apr 2018 22:42:38 GMT

Hello anoopkrishnan,

Thank you for your response.

How did you install the Intel® Graphics Driver? Please try installing it manually. Follow these steps:

1 - Unzip the file to a designated location or folder.

https://downloadcenter.intel.com/download/27417/Intel-Graphics-Driver-for-Windows-15-33-?product=74749

2 - Right-click Windows Start icon and open Device Manager.

3 - Click Yes when prompted for permission from User Account Control.

4 - Expand the Display adapters section.

5 - Right-click the Intel® graphics entry and select Update Driver Software.

6 - Click "Browse my computer for driver software".

7 - Click "Let me pick from a list of device drivers on my computer".

8 - Click "Have Disk".

9 - Click "Browse".

10 - Access the designated location or folder, and access a folder called "Graphics".

11 - Select the file called "igdlh64" or "igdlh".

12 - Click Open, then click OK, and finally click Next. Drivers are now being installed.

13 - Reboot your computer

It these steps do not work, please provide your computer model, too.

Wanner G.

Re: INTEL HD GRAPHICS

AKris13 — Sat, 28 Apr 2018 02:54:58 GMT

i also tried installing it manually didn,t work also my pc is an assembled pc so i think it does not computer model information i am looking forward to buy a new since this is an old one thanks for your help