topic Re: Installed Version Problem in Graphics

Installed Version Problem

DDalk — Thu, 24 Aug 2017 14:26:01 GMT

When I scan for an update it says that the installed version is 22.20.16.4729 and the latest version is 15.45.19.4678. Can some explain why the latest version is a lower number than the installed version.

Re: Installed Version Problem

AlHill — Thu, 24 Aug 2017 14:27:27 GMT

Provide your processor model number, and Operating system.

Doc

Re: Installed Version Problem

DDalk — Thu, 24 Aug 2017 14:30:43 GMT

Intel Core i5-6600 CPU 3.30GHz 3.31GHz Windows 10 Pro Build 1703 64 bit

Re: Installed Version Problem

AlHill — Thu, 24 Aug 2017 14:32:23 GMT

Thanks for the additional information. One of the Intel support staff will be able to assist you.

Doc

Re: Installed Version Problem

Stefan3D — Thu, 24 Aug 2017 16:08:58 GMT

dadalka schrieb:

You are not alone...

Re: Installed Version Problem

idata — Thu, 24 Aug 2017 22:50:23 GMT

Hello dadalka,

I understand Intel® Driver Update Utility is not properly detecting latest graphics driver is installed in your computer.

Let me apologize for any inconvenience this issue may be causing to you.

We are already aware of this problem with our Intel® Driver Update Utility. Feedback was already provided to the department in charge of the utility.

Your computer is currently using latest version of the graphics driver so at this moment there is no need for you to worry about the graphics driver version the utility is showing.

Let me know if you have or not any other inquiry.

Regards,

Fred D.